Tag Archive for: training for trucking



We’ve been hard at work! Now, we are giving you a sneak peek at our August 2020 releases. We have put together a series of updated video content to ensure your drivers have the latest information.

Not only are we creating and releasing new content; we are also updating our existing content. Experience the new look and feel of our brand new, up-to-date, Hours of Service, and School Bus training videos.

Your Client Success Representative will gladly introduce this new content to you. Give us a call and we will assign it to your fleet immediately.

Trucking – Hours of Service Series

Introduction to Hours of Service

A quick intro discussing who must comply with the new HOS regulations.

Video Length: 2:38

The 14-Hour Window, 11-Hour Limit, 60- 70-Hour Limit

Detailed explanation about the three maximum duty limits under the house of service regulations for commercial motor vehicle operators.

Video Length: 3:28

The Thirty Minute Break and 34-Hour Restart

We take a close look at the hours of service regulations regarding the 30-minute break and 34-hour restart.

Video Length: 2:08

On-Duty Time, Travel Time, and Off-Duty Time

This session details the differences between on-duty, off-duty, and travel time according to FMCSA hours of service regulations.

Video Length – 3:36

The Sleeper Berth Provision

We focus on the nuances of using the sleeper berth to serve required hours off-duty while on the road.

Video Length – 5:05

The Driver’s Daily Logbook

Even if drivers utilize the updated ELD method of tracking hours of service, they should still know how to manually fill out a paper logbook. This video covers the details on:

  • – What a logbook looks like
  • – What information is required
  • – How to record this information properly
  • – How long to keep the logs and where

Video Length: 4:06

Interstate Truck Driver’s Guide to Hours of Service

The FMCSA provides this guidebook that covers specifics of the hours of service rules. Learn about:

  • – Regulations
  • – Who must comply
  • – Time limits
  • – On-duty vs. off-duty
  • – Rule exemptions
  • – How to record hours served

Length: 28 pages 

Hours of Service ELD

This module teaches how ELDs work, who must use them, and why they are an improvement on how drivers track their hours.

Video Length: 4:25


Driving situations where hours of service may not apply or may function a little differently. This section discusses some hours of service exceptions and their corresponding rules.

Video Length: 2:57

Hours of Service Changes in 2020

Information regarding the recent changes made to the FMCSA hours of service regulations.

Video Length: 2:08


School Bus – Security

Learn Basic procedures for coping with security hazards on your school bus. These include:

  • – Reacting to suspicious persons or devices
  • – Suspected use of a weapon
  • – Bomb threats
  • – Hostage or hijacking situations

Video length: 7:55

Spanish Videos

Lane Restrictions: Restricciones de Carril

Aprenda cuándo y dónde el conducir en el carril izquierdo es aceptable para vehículos comerciales grandes.

Learn when and where driving in the left lane is acceptable for large commercial vehicles.

Video Length: 5:22

Future Clients:

Right now, we are offering complimentary access to our system for 30 days. No money down, no contract, no obligation.

Run us side-by-side with your current learning management system. Why not? It’s free for you! And we love a good challenge.

Infinit-I Workforce Solutions wants to give you 30 days. Because that’s all it takes to prove our value and earn your trust. Sign up today!

The Client Success Team provide a seamless onboarding experience

Additional Resources:

It’s a Trap! Safe Driver Week – Speeding Blitz.

Gearing Up for Safe Driver Week; Preparing Drivers for Speeding Blitz

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever


The Commercial Vehicle Safety Alliance (CVSA) is an international effort between industry participants, focused on improving roadway safety. They maintain efforts to educate all drivers in several categories, including International Roadchecks, Brake Safety, Hazardous Materials, etc.

The Operation Safe Driver Program was created by the CVSA to bring awareness to the significance of proper driver behaviors.

Commercial Vehicle Safety Alliance (CVSA) Operation Safe Driver

Safe Driver Week takes place July 12-18 this year with speeding as the main target. Officers will especially be looking for drivers who are operating at excess speeds. Last year, over 17,500 speeding tickets were issued to commercial and passenger vehicles during the weeklong blitz.

Last year during the same week, CMV drivers received more speeding tickets than the following, combined:

  • – Failure to Wear a Seatbelt
  • – Using a Handheld Phone/Texting
  • – Improper Lane Change
  • – Possession/Influence of drugs or alcohol

Last year during the same week, CMV drivers received more speeding tickets

Why is it important?

Most accidents involving a CMV are caused by driver behavior, but most often, it wasn’t the trucker’s fault. With crowded highways, speeding four-wheelers, and governed big rigs, traffic accidents are inevitable. Proper training and awareness can significantly reduce the likelihood of an accident involving you or your drivers.

Speed-related issues cause 9,378 crash fatalities in 2018.

Late won't kill you, Speeding will. Operation Safe Driver Week

9,378 people are dead because someone was driving too fast. Excessive speed is always avoidable and always unacceptable.

No load is worth your life or the lives of others around you.

What are we doing?

Infiniti Workforce Solutions is sponsoring an exclusive webinar for all safety personnel. We will be discussing CVSA’s Safe Driver Week focused on speeding. Three industry experts will be giving best practice advice to help you prepare your fleet.

Here’s the lineup of guests:

-Mark Rhea, Industry Consultant, Infinit-I Workforce Solutions

-Chris Turner, Director of Crash and Data Programs, Commercial Vehicle Safety Alliance

-Major Chris Nordloh, Commercial Vehicle Enforcement Coordinator, Texas Department of Public Safety

If you want to be proactive during the weeklong blitz, do not miss this webinar. Registration is free. Sign up here.

Infinit-I Workforce Solutions is offering a 30-Day Complimentary Trial to new users.

Infinit-I Workforce Solutions is offering a 30-Day Complimentary Trial to new users.

Absolutely free, no-obligation. Because 30 days is more than enough to prove our value.

And if not, you’ve had access to transportation’s #1 learning management system for free. No cost, whatsoever!

Here’s what you’ll gain:

Automatic Documentation – A rock-solid LMS that captures training and tests your employees on what they learned

Content Library – More content than any other transportation LMS. 850 training videos.

Unmatched Service – Dedicated Client Success Rep who works for you.

Enhance your safety culture today, click here to learn how.

Additional Resources:

7 New Social Responsibilities of Truckers; COVID-19 + July 4th

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever


Through the first half of 2020, the trucking industry has made major adjustments to a “new normal.” Our procedures have evolved to maintain efficiency in a wounded economic environment. And yet, we survived.

Resistance to change is common, as amendments to the status quo can be challenging. Stepping outside our comfort zone, however, is an opportunity for personal and professional growth. We were motivated, because of the pandemic, to protect our greatest assets.

You, as a client, are our most valuable asset.

For us, it really wasn’t much of a stretch. We pride ourselves on our unrelenting customer service. The pandemic has allowed us to prove it to a broader audience who, amid the crises, sought affirmation.

For the past six months, our clients continued their success through our training and communication software. To achieve our goal, we stuck by one rule: keep it simple.

Out-perform, Out-shine, and Outgrow Safety Culture by Keeping it Simple. Outgrow Safety Culture

Because they have always been top-notch, our Client Success Team was instructed to maintain business as usual. We strive to transcend your expectations, provide superior communication, and employ a problem solver mentality. We provide these through our stellar Client Success Representatives.

Transcend Expectations

We specialize in training. It’s no surprise our Client Success Reps are thoroughly prepared to handle sticky situations. Their abilities will consistently transcend your expectations.

Our Client Success Reps are here to see you out-perform, out-shine, and out-grow your current safety culture.

Out-perform, Out-shine, and Out-grow your Current Safety Culture.

Superior Communication

A key indicator of employee satisfaction is communication. Ask any truck driver, office employee, or shop worker, etc. They will agree.

Infinit-I Workforce Solutions has reformulated the traditional customer service model. Instead of waiting for you to call us with problems, we proactively seek out potential issues in a bi-monthly check-in.

No need to dial a call center, select your prompts, and wait for the next available representative. Our Success Team reaches out to you, saving you time while simultaneously driving you to success.

A key indicator of employee satisfaction is communication.

Problem Solvers’ Mentality

Infinit-I Workforce Solutions not only created the Five Leadership Principles, we employ them. During your chat, let them know which areas of your company you would like to improve. We will show you what it means to “Propel the Psychology of a Problem Solver.”

Infinit-I Workforce Solutions not only created the Five Leadership Principles, we employ them.

Our Client Success Reps are well versed in the content of our resource library. They will happily recommend and assign training courses to your employees.

While other companies are scaling back their client support, we are expanding. Where they are cutting availability, we’re building ours. Where they have you on hold for 30 or 60 minutes, we respond as quickly as always.

In addition to your own dedicated CSR, you can now take advantage of our learning management system for free. Get to know us during your 30-Day Complimentary Trial, our gift to an industry under stress.

Our success model is proactive. It is effective. And most importantly, it is personal. We call them Client Success Reps for a reason. You will win! Let us prove it to you.

Our success model is proactive. It is effective. And most importantly, it is personal.


Truck drivers are in high demand, and they know it. Because of the driver shortage, truck drivers expect more from their employers than ever before.

You must become the kind of company a driver wants to work for.

Truckers move fast.  Formalities disappear when communication is hurried.  In the rush, sometimes we forget to see each other as people.

As someone’s mom or dad.  As someone’s son or daughter; grandma or grandpa. Sometimes we forget about each other’s lives lived outside the walls of the company.

Why You Should Be Focused on Your Employee's Cultural Relationships Now More Than Ever

The Cultural Relationship

Retention is one of the key factors in the profitability of a trucking company. And to achieve long-term retention of your drivers, they must value your company and want to be there.

Establishing a cultural relationship focuses on enhancing the employee experience. Building positive working relationships between employees improves employee retention and satisfaction.

From Drivers, Operations, Shopworkers, Recruiting, and everyone in between. Add enterprise-wide value with these takeaways:

  • Employee Development
  • Improve Communications
  • Encourage Cooperation
  • Foster Professionalism
  • Reinforce Company Culture

Retention is one of the key factors in the profitability of a trucking company.

Drivers and Everyone else

A driver’s relationship with your company is formed by every single interaction, from day one. Think about your recruiters, your dispatchers, your mechanics; their job performance determines the driver’s perception of your company.

An adequately trained and competent workforce leads to greater driver satisfaction. Which, in turn, reduces your turnover and saves you money.

Every employee is responsible for your company culture, a critical factor in retention. Every single employee is a key piece in making your company the place drivers want to stay.

Think about your drivers’ typical day, whether at the terminal or on the road. Every point of contact they meet is potentially a pivotal interaction.

A driver’s relationship with your company is formed by every single interaction, from day one

Each of those points of contact determines the driver’s perception of the company. Each interaction is an opportunity to create value for the driver.

At any moment, your driver could experience an unfulfilling encounter with another employee. If that driver decides to leave your company, the cost of a new hire replacement is tremendous.

Your winning team depends on motivation, encouragement, and employee morale. Discover the secret to all three with The Cultural Relationship Program: The People Side of Trucking with Dan Baker.

The Cultural Relationship Program: The People Side of Trucking with Dan Baker.

The Dan Baker Cultural Relationship Program

The son of a trucker, Dan Baker utilizes his 40+ years in the industry to improve trucking operations. His consultation builds relationships between employees that bridge generational gaps.

Dan has developed the Dan Baker Cultural Relationship Program, designed for all employees. From the administration to the shop, from the CEO to the custodial staff, this program will improve their communication skills.

The Dan Baker Cultural Relationship Program is available now on the Infinit-I Workforce Solutions platform. It is presented in three sections:

Employee Development (71 videos)

  • Company Culture, Parts 1 & 2
  • Conflict Resolution, Parts 1 & 2
  • The Most Important Part of the Process is You
  • Our Five Basic Needs
  • Perception
  • How We Perceive Ourselves
  • What Makes People Tick?
  • Comfortable With Yourself

Dispatcher Development/Communication Training (64 videos)

  • Dispatcher Foundations
  • Perception
  • Trust and Respect
  • The Generational Challenge
  • The Functions of a Dispatcher, Parts 1&2
  • Successful Communication
  • The Dispatcher/Driver Relationship
  • Managing Your Own Thinking, Parts 1 & 2

Recruiting Insights (18 videos)

  • Generational Turnover Parts 1 & 2

Poems & Stories (2 videos)

Other Interesting Articles:

Why your Safety Culture will Die without Buy-In. And how to get it.

HOT HOT HOT! Sunshine Threatens Truckers. Here’s What Your Fleet Needs to Know

28 Things Every Employer Should Do While Employees Are Heading Back To Work

Truck Drivers Challenged by Demonstrations All Over the Country

Minimize Mistakes to Maximize your Most Valuable Resource – Your Drivers


What is Buy-In?

One of the most used and sought-after business phrases in the workplace today: Buy-In. When you have a project idea, but you are not a decision-maker, you must get the approval of higher-ups to go ahead.

Before the pitch, you must begin campaigning, gathering support from like-minded co-workers who share your vision for the future. Their support is called “Buy-In.”

Think about the process of starting a business. Most likely, you would need the financial support of investors. The first investor is usually the hardest to convince. Once you have a board of supporters, it is easier to get new ones to sign on.

Why your Safety Culture will Die without Buy-In

Selling points

As with any business proposal, the pitch must include the top benefits of the product you wish to implement. Find the aspects of the product that will benefit your company the most and bring those to the presentation.

For instance, your decision-makers may be concerned about the additional workload with this new product. Focus on the redistribution of work that is offered by Infinit-I Workforce Solutions.

They may say the budget doesn’t call for an additional product. In that case, look for all the returns offered by the investment. For example, Infinit-I Workforce Solutions has been proven to reduce the number of accidents for clients.

One prevented accident could save a company thousands of dollars. In that case, the system pays for itself.

Selling points

When the issue is budget-related, ask yourself what factors you examine when putting a price on your driver’s safety. How are those factors weighted?

Of course, this is a silly question. There is nothing more important than the safety of your fleet. When the return on investment is life or death, establishing a solid safety culture is paramount.

Push Back

When faced with changes, people naturally look for reasons to push back. Humans respect a routine. We feel most at ease when there are no surprises or new tasks to learn. Stepping out of one’s comfort zone is scary to some.

So, when pitching a new project, you will run into some nay-sayers who are not interested in advancing their skills but would rather coast through another day. Your safety culture, however, should never be diluted just so it appeals to those who are complacent.

“We wanted a well-rounded training program. Training dispatchers how to talk to drivers. Everyone has to understand the industry or there will be communication issues back and forth.”

-Larry Finley, Environmental Health & Safety Manager, White Arrow, LLC

Push Back

As with any profession, employers tend to get the most push back from veterans of the industry. They will hear things like…

“We’ve never had to do this before.”

“I’ve never had an accident.”

Handling Objections

Of course, neither of these are qualifiers to skimp out on training. Accidents and incidents can happen at any moment, to anyone.

Experience managers plan for negative feedback. Try to think of every reason an employee might not want to participate. Prepare a rebuttal for each of them.

“I’ll quit before you make me do more training.”

Handling Objections

This is, perhaps, the most challenging form of push back. Take a moment to realize the implications of this statement and how it threatens the quality of your safety program. If you have an employee that does not support the improvement and future direction of your company, you should reevaluate their position.

“There is an apex we want to shoot for. Value of training and the value of people and their safety. Do it right, do it safe, and treat everyone like a leader.”

-Jonathan Richardson, Director of Corporate Training, Martin Transport, Inc.

Mission Critical

Above all, you must prepare to counter uncertainties within your target audience. If your goal is to ensure the safety of your fleet, focus on frequent and consistent safety training.

Now, you can do it for free. Infinit-I Workforce Solutions is offering a Complimentary 30-Day Free Trial to help you gain the Buy-In you need to improve your safety culture.

Complimentary 30-Day Free Trial

“Safety training doesn’t just come from a vacuum; you have to start someplace… It’s a process that has to be addressed year-over-year with ownership…”

-Craig Hart, Product Manager, Infinit-I Workforce Solutions

Further resources and expert advice are available in the Infinit-I Workforce Solutions Fast Forward Webinar Series.

In other news: 

7 Steps to Get Safety Ideas Out of the Boardroom and Implemented Into Safety Culture

Why Enhanced Safety Culture is Your #1 Money Saver

Premier Safety Culture Advice

Remembering Those Who Are Gone And Dedicated To Keeping Others Safe

In honor of Memorial Day, the team at Infinit-I Workforce Solutions would like to thank all members of our armed services. We stand with you.

We express our sincere gratitude to the ones who are no longer with us; the heroes who made the ultimate sacrifice so that we may be free.

Thank you for your service.

Remembering Those Who are Gone and Dedicated to Keeping Others Safe

Also, a huge thank you to all the truck drivers over the road who spend countless hours away from their family and friends to support their fellow Americans. You are the backbone of the supply chain.

Memorial Day weekend poses a higher risk for truckers because of road construction, the influx of traffic, and increased fatality rate.

Road Construction

Not only are traffic fines increased in construction zones, so is the risk of fatal accidents. In fact, a whole week in April is dedicated to raising awareness because construction zones are so dangerous.

State DOTs, road safety organizations, government agencies, and private companies come together every year to present National Work Zone Awareness Week. Their goal is to save lives, reminding all drivers to use caution, especially when encountering work zones.

In 2018, 34% of fatal work zone related crashes involved the death of a professional driver. Often, preventable actions cause these crashes such as improper following distance, distracted driving, excessive speeds, etc.

Road Construction

The confusion and frustration that exists in construction zones is normal for truck drivers. They encounter work zones frequently due to the nature of their job.

Keep in mind, four-wheelers are responsible for most CMV accidents. The truck driver and/or the company can still be taken to court, however, even though it’s not their fault.

Influx of traffic

As the summer begins, Memorial Day kicks off road trips, family vacations, and parties. We’ve all been stuck at home, slowly going stir crazy. Shelter in place recommendations have been relaxed as we enter a long-awaited 3-day weekend.

While the rest of the country practiced social distancing, truck drivers got used to less traffic  Drivers have been able to drive faster and deliver loads in a shorter amount of time.

Truckers need to be mindful that this weekend will bring people out of their homes. They will see a large increase in the amount of commuter traffic all over the country.

Influx of traffic

Increased Fatality Rate

Even though traffic has decreased over the past few months, motor vehicle fatality rates have gone up. The National Safety Council says the United States has seen a 14% increase in the number of fatal accidents since the quarantines started.

All drivers are taking advantage of the less congested roadways. Average speeds have increased, and as a result, this careless driving has caused more accidents.

Some states have seen massive increases in the number of driving fatalities. Arkansas’s number has increased by 16% compared to last year. Louisiana has experienced a 23% increase and Connecticut’s number skyrocketed by 42%.

“Disturbingly, we have open lanes of traffic and an apparent open season on reckless driving,”

Lorraine M. Martin, President and CEO of NSC encourages everyone to drive with caution, especially during the pandemic and crisis. She says driving safely is our civic duty.

“If we won’t do it for ourselves, we should do it for our first responders, our law enforcement and our healthcare workers, who are rightly focused on coronavirus patients and should not be overwhelmed by preventable car crashes.”

– Lorraine M. Martin, NSC president and CEO.

Increased Fatality Rate

Experts’ Advice

The expert advisory board of Infinit-I Workforce Solutions has advice for trucking companies who are concerned about the health of their company. They have recommended the following best practices to ensure the safety of highways, truck drivers, and the general public:

Create a ‘first-in-class’ safety culture.

The goal of every safety department is to reduce accidents, reduce CSA, and ensure safety is always ‘top-of-mind’ for all employees. The best way to achieve this goal is consistent communication and frequent training.

Offer your truck drivers continual safety training.

One of the main challenges in the trucking industry is routing drivers to the terminal to attend safety meetings. Infinit-I Workforce Solutions has virtually solved that problem for good.

The learning management system allows companies to deliver personalized safety training to any employee, anytime, anywhere.

Test their retention.

You may be thinking, “How do I know if my employees will pay attention to these safety videos?”

Great question!

On the LMS, you have the option to make them take a test on the content. Users cannot skip the video or halfway pay attention because they will have to start over if they fail the test.

Document everything.

If you’re working in the logistics industry, you’ve heard it a million times: “If it isn’t documented, it didn’t happen.”

In most legal cases involving CMV accidents, the first thing a litigation attorney asks for is the safety training records of the driver involved.

Infinit-I Workforce Solutions offers automatic, electronic reporting and tracking. You never have to worry about sign-in sheets or completion record signatures ever again.

At Infinit-I Workforce Solutions, we are so grateful to all those who work hard to keep the American dream alive and well.

Please take extra caution this weekend so your family’s next Memorial Day won’t be in honor of you.

Document everything.


The trucking industry is no stranger to adapting to new policies and procedures. The Coronavirus pandemic has presented many challenges that have required rapid change across the industry.

Just as we were settling into the relaxed HOS regulations, they change again. Just as we got comfortable with the open roads offered by fewer cars, society starts going back to work.

The economy will soon begin its recovery as people return to normal. So, what does that mean for the future of trucking?

Job Market

The Coronavirus pandemic has closed the door on new drivers entering the market. Most states have required their driver licensing agencies to severely reduce operations. As many as seventeen states have shuttered them completely.

The President and CEO of the Commercial Vehicle Training Association states that nationwide, we are seeing a 40% decrease in March For the number of new CDLs issued. The CTVA forecasted the number of new drivers entering the market will be reduced by 90% for April and 70% for May.

Tenstreet, a recruiting website for truckers, says student hiring fell 35% in almost 2 months. The hiring rate for experienced drivers is down almost 30%

When these licensing agencies begin to open again, we will likely experience a surge in the number of new student drivers and trainees. An increased supply of truck drivers means driving jobs may become harder to find.

Traffic Increases

In an April 2020 release, the American Transportation Research Institute states 87% of survey respondents have experienced shorter traffic congestion delays. The roadways have been all but cleared due to the Coronavirus pandemic’s stay-at-home measures.

Average truck speeds have increased with fewer commuter vehicles on the road. Research shows truck drivers have been clocking average speeds as high as 25mph above normal.

While truckers have been enjoying open highways with fewer commuters, this trend won’t last too much longer. State governments are slowly lifting restrictions and shelter-in-place orders, eager to get back to normal.

Traffic booms are predicted as non-essential workers begin to rejoin the workforce and remote workers return to their places of business. As always, truck drivers should remain focused and keep safety on the top of their minds.

HOS changes

During the pandemic, truck drivers experienced a regulation that most had never even dreamed of. Hours of service regulations, enacted in the 1930s, were relaxed to accommodate the emergent needs of consumers.

There were stipulations, of course. Only those drivers hauling certain products under the emergency declaration were covered, but their HOS rules were almost completely nonexistent.

However, the regulation brought about some concerns from industry leaders. While it is vital for consumers to receive their necessary items in a timely manner, truck drivers’ lives should not be put at risk. Many safety managers have discouraged their fleet from driving over 11 hours, even though it was federally granted per emergency protocol.

Online Training

Thousands of trucking companies have been integrating online safety training for years. It is a much more convenient option for truck drivers. What once took hours of planning, routing, and dispatching to the terminal for an hourlong safety meeting has been simplified.

Users can attend safety training courses on their electronic devices from their sleeper, their home, or their favorite greasy spoon. Technology allows you to concentrate over coffee and a short stack, instead of snoozing through a town hall meeting while dreaming of getting back on the road.

Remote Orientations

In brainstorming solutions to Coronavirus challenges, Infinit-I Workforce Solutions offers remote online orientation. Trucking companies have realized the benefit of online orientation not only for themselves, but for their new drivers as well.

Much the same as online training, orientation can now be conducted through an LMS platform that offers flexibility and convenience to onboarding drivers.

Truck drivers are no longer required to sit through days of orientation for most companies that have taken advantage of online orientation.

Employers can now assign courses to drivers when they are hired on. Content usually ranges from driver handbooks, safety videos, orientation, etc.

Drivers receive all the information before they even head out to the terminal for their first day. Those resources are available to the driver at a moment’s notice throughout his tenure with that company.

No more worrying about finding your tossed aside handbook or losing your fuel book. It is all saved on your phone.

So, what is your best plan of action?

Get comfy with technology.

The movement has already begun from paper to computers, just like converting from paper logs to ELDs.  We are headed toward a future where all training and orientation content will be offered exclusively online.



More Interesting Articles:

FMCSA is Changing HOS… Again! 4 New HOS Rules


Uber Freight and CloudTrucks Give Truckers New Opportunities


8 Ways Truckers Relieve Stress During the Pandemic


CSA Score Reduction, How to Challenge FMCSA Crash Rulings

Logistics Layoffs; How the Industry is Shifting

The Coronavirus pandemic has had a larger impact economically than medically in the United States so far. Since December of 2019, nearly 1.4 Million additional workers have filed for unemployment. The total number of unemployment claims rose to 7.1 million as of the close of March 2020.

Comparatively, as of late April 2020, there have been 820,000 confirmed cases of Coronavirus in the United States. This means that 60% more people have been laid off than have tested positive for the virus.

Why is this happening?

While social distancing has been successful in slowing the spread of Coronavirus, the country’s economic growth has also drastically slowed. U.S. citizens have been encouraged, and sometimes mandated, to stay in their homes and away from others. The necessary steps we have taken to contain the virus have had a severe impact that would have been difficult to predict.

To maintain balance, the response has been cutting expenses. Layoffs and furloughs work by the same principles of supply and demand. While management typically does not look forward to reducing its headcount, it is sometimes the only option to maintain the health of the business in the future.

Why does a company lay off employees?

Restaurants, retail stores, entertainment arenas, and more have been ordered to reduce operations or close completely. These companies work diligently to maintain a balance between their number of customers versus the number of employees.

The companies who perfect this practice gain a competitive advantage because they are properly servicing their customers with an efficient number of workers. Without customers, these businesses cannot afford to keep their employees on the payroll.

Due to the pandemic, customers are forced to stay home, and little revenue is coming into the companies. It is not essential to retain the current number of employees. To focus on long term goals, companies have had no choice but to make serious adjustments to their current procedures. A major way to reduce operating costs is to layoff, furlough, or terminate current employees.

Layoff vs. furlough

Reducing headcount is the short-term solution to a long-term plan for the business. It allows the company to prepare for recovery instead of upsetting the balance between customers and employees.

·        Layoff – a discharge of a worker or workers. 

Layoffs are sometimes necessary to preserve future performance. If you have been laid off recently, it does not necessarily mean you were bad at your job.

Companies resort to layoffs to permanently reduce their workforce. The frequency of layoffs increases when operating costs get too high, during economic recessions or, in this case, national emergencies.


·        Furlough – a layoff, especially a temporary one, from a place of employment

If you have been furloughed, it usually means you are temporarily off work until your company starts to bounce back. Furloughs are a short-term solution for the company so they can recover from losses. It works by eliminating payroll costs but keeping the employee “on the books.” Furloughed employees are usually asked to come back to work as soon as the balance is restored.


Professional Driver Job Market

Auto-haulers have seen a massive decline in available jobs because the balance has been upset. Most car manufacturers have reduced their headcount and consumers are not buying cards during the pandemic.

Self-isolation has caused several commuter drivers to drastically reduce the amount of road time they experience each week. Since thousands of people are working from home or have been laid off, the demand for diesel fuel and gasoline has drastically faltered.

Oilfield services are experiencing historically low oil prices, resulting in surplus inventories and decreased production. Thousands of people have been left without work. Many of these workers and contractors have CDLs and are looking to transition into other sectors.

Reduced fuel consumption makes fewer jobs available since there is a decreased need. This also drives the price lower. Gas haulers are taking a hard hit for the time being. As the economy normalizes, however, the need for fuel should return to normal.

A decreased number of commuters combined with social distancing regulations has forced many truck stops to lay off their employees. Truck drivers are feeling the brunt of this as well. They are no longer able to eat at the dine-in restaurants or use the driver’s lounge at truck stops. The effect is far more widespread than could have been predicted.

What now?

Trucking is its own beast. Once you are in it, you are in it for life. Whether you’re a professional driver, dispatcher, planner, etc. you will most likely stay within the industry. But that doesn’t mean there are no options after you’re laid off.

The success of a trucking company is very much dependent on their capacity and the amount of freight available to move. Certain sectors, such as food and pharmaceuticals, have seen success throughout the pandemic because the demand has increased.  Freight activity and rates are quickly dropping in all sectors.

But there is hope. The internet holds unlimited amounts of information about different sectors of the trucking industry. An auto-hauler may be out of work now but could research the basics of running reefer. If your mileage has been limited due to the pandemic, use this time to try out another specialty that is booming.

The future of trucking

DMVs have shut down, new CDL holders have not been able to enter the market. When the economy returns to normal, we will see a higher demand for truck drivers. However, after several months without issuing new licenses, it will be the responsibility of current CDL holders to take on the extra work.

Current CDL holders are not able to renew expired licenses. The emergency waiver issued by the FMCSA allows those with expired licenses some relief until the end of the declaration.

Trucking companies rely on technology to make their operations as efficient as possible. You will begin seeing more companies offering remote online orientation because it greatly increases the efficiency of traditional orientation.

And truck drivers love it! New recruits will no longer have to attend a 3-day, in-class orientation before being assigned a truck. They watch presentations, safety videos, and test out from the comfort of their own home.

This convenience allows drivers to spend more time with their families while completing orientation assignments on their smartphone or computer.

Look Forward to Recovery

The economic impact of the Coronavirus has been widespread to an extent no one predicted. Eventually we will start to recover, but the trucking industry will forever be changed. To begin the path to recovery, today’s industry leaders are preparing by:

  • – Streamlining communication
  • – Harnessing technology to provide training
  • – Preparing for all potential challenges
  • – Documenting everything

Companies and drivers that can adapt and overcome to the new way of business will achieve success, just as they have before.


In 2019, trucking bankruptcies quadrupled due to nuclear verdicts. The strategy seen in courtrooms time and time again involved plaintiff’s attorneys pleading to the juries’ “better angels” to award families millions of dollars as a result of a crash with a truck. This is with or without the trucker’s fault and seems to have no relationship to the actual incident or its severity.

What is a nuclear verdict?

A nuclear verdict is defined as a judgment in excess of $10 million as a result of a truck-related crash. Nuclear verdicts also indicate a disproportionate relationship between the settlement and the actual economic or physical damages incurred by the plaintiff.

Nuclear Verdicts in 2019

In the first half of the year, 640 carriers went out of business because of nuclear verdicts, according to the Wall Street Journal. The problem has been noticed by major publications, including Business Insider and Bloomberg, calling 2019 a Recession for the trucking industry.

And while the American Trucking Association is working on proposed legislation to combat nuclear verdicts, that will be years in the making. 

The Ripple Effect of Nuclear Verdicts

Nuclear verdicts don’t just affect certain trucking companies; they affect us all. From job loss to insurance premium prices, the downstream effect of nuclear verdicts is affecting the entire trucking industry.

In 2019 alone, tens of thousands of drivers lost their jobs due to carrier bankruptcies as a result of nuclear verdicts. With that level of job loss, it’s no wonder 2019 was deemed a trucking recession. Imagine if tens of thousands of people were put out of work in any other industry as a result of rampant lawsuits with no reform in sight: 10,000 investment bankers, 10,000 plumbers, 10,000 doctors…you get the idea. There would be protests, legislation drafted, and major structural changes implemented. But the cultural narrative regarding “big trucks” in this country, even though they are a driver of America’s economy, is that truck drivers and truck companies are dangerous on the road.

This is why trucking companies must be hyper-vigilant. 

Preventable Risk

Hyper-vigilance in this day and age means assessing and managing preventable risks. When nuclear verdicts are on the rise, so are insurance premiums. Now it is more important than ever to protect your company and your drivers through regular maintenance and safety training.

According to the FMCSA, last year, driver error accounted for 87 percent of crash risk, while 10 percent was caused by preventable maintenance. With the added scrutiny on trucking companies and the prevalence of nuclear verdicts, it is more important than ever to address those preventable risks to avoid losing your business altogether.

How Can Nuclear Verdicts Affect My Company?

Currently, insurance premiums are rising year over year by 50 – 100 percent, even for smaller carriers. Carriers of all sizes are being affected by nuclear verdicts, with insurance companies mitigating losses on the front end. Some insurance carriers even are getting out of the business altogether.

When profit margins hover around 5 percent, the doubling of insurance premiums can be injurious to trucking companies, even forcing some companies into bankruptcy.

To read more about the downstream effects and help on calculations for future cost models, check out our whitepaper.

What Can I Do to Avoid a Nuclear Verdict?

  •  Driver training is the single best thing you can do to protect your company from a nuclear verdict. Contact one of our experts today about customizable training for your drivers.
  •  Establish processes and procedures for truck maintenance across your enterprise, even for contractors. 
  •  Documentation, documentation, documentation. If you don’t document it, it didn’t happen. Make sure all your training and maintenance records are stored and updated properly.

In May 2019, the Federal Motor Carrier Safety Administration (FMCSA) published its 2017 Large Truck and Bus Crash Facts. And let’s just say: sometimes facts are scarier than fiction. So, how can you manage accident risk for your transportation firm?

According to FMCSA, there was a 9-percent increase in fatal accidents involving trucks or buses between 2016 and 2017, and there was a 4-percent increase in crashes resulting in injury. Total, that’s over 120,000 crashes involving trucks or buses in one year. And with over 1,500 clients with 300,000 drivers collectively, we aim to help you manage your firm’s accident risk and protect your human resources. 

After the Accident

Those 120,000 crashes resulted in even more people and families whose lives were affected, and many resulted in lawsuits. Additionally, valuable time was lost, and delivery schedules were delayed, costing shipping, receiving, and trucking companies hundreds of thousands of dollars. And ultimately, many trucking companies were assigned a DOT Compliance Review.

What is a DOT Compliance Review?

Similar to a safety audit, a DOT Compliance Review is an onsite examination by the FMCSA.  Major accidents, poor CSA scores, complaints, and violations can trigger a DOT Compliance Review. 

DOT Compliance Reviews will examine records closely, so it is imperative to have reliable, date-stamped, cloud-based storage for all your driver training records.

Before the Accident

What if those accidents could have been avoided? How many lives could we save, and how many hours could we get back if we could prevent accidents instead of solving “after?” As the old saying goes, “An ounce of prevention is worth a pound of cure.”

What would it take to prevent accidents? We’ve compiled a list of our top three tips for managing your transportation company’s accident risks.

  1. Maintain and deploy your company’s policies and procedures on a regular basis. The best policies and procedures don’t mean anything if not used effectively. In a DOT Compliance Review, your policies and procedures will be requested, and you open your company up to serious compliance risk if they aren’t followed. How do you effectively deploy policies and procedures to your workforce? There’s an app for that.
  2. Hire and retain the best drivers. The trucking industry has a high turnover rate, and transportation companies need to stay competitive in today’s market to retain great drivers. Recognition, engagement and ongoing, user-friendly training help keep your drivers on the road and delivering their best results.
  3. Use Infiniti-I Workforce Solutions’ online safety training. Most of your drivers have base-level safety knowledge. Still, Infinity-I Workforce Solutions goes above and beyond with great safety training modules that are quick, easily digestible, and mobile-friendly, to ensure that every driver in your fleet has high-quality training they can easily access and use.

In today’s high-risk, high-turnover environment, you must provide safety training. We can help customize your training plans to avoid the dreaded DOT Compliance Review and other associated risks of the road. Contact one of our experts today, and together we can build the plan that’s right for your business needs.

Key Takeaways for managing accident risk:

  •  Accidents are more frequent than ever before, and trucking companies must mitigate their accident risk to keep their companies profitable and keep drivers safe.
  •  Hiring and retaining the best drivers make a huge difference to a company’s risk profile.
  •  High-quality training and updates on policies and procedures are a must in today’s high-risk environment. Infiniti-I Workforce Solutions can work with you to customize your driver training tools—keeping safety standards high and costs low.