Transcription
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Craig Hart: Good morning, everyone, welcome to our Fast Forward Expert Roundtable Webinar today we’re calling it, We Saved You A Spot. How to turn truck parking from a headache and a challenge into a win.
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Craig Hart: My name is Craig Hart, I am with Infinit-I Workforce Solutions on our end and my co host today as many days is Mr. Mark Rhea.
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Craig Hart: Mark is a former industry executive with 34 years experience he is one of you and
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Craig Hart: he’s got some great insight knowledge, he has been where you have been, he has struggled with what you are struggling with, and he’s been in more depositions than you want to be in so he knows your pain points guys.
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Craig Hart: And in joining us today is Anthony Pettite from TruckPark.com and Anthony’s focus on is exclusively on trying to find solutions that help drivers find safe parking.
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Craig Hart: And the reason that we’re excited to have Anthony with us here today is because it is a challenge for over the road drivers.
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Craig Hart: Per the ATRI survey that they released in October of last year truck parking is the third highest concern for drivers adjust behind compensation and the driver shortage so.
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Craig Hart: This is an issue that if you are not trying to think strategically how you can address this, for your existing driver population.
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Craig Hart: you’re behind the curve, but we’re super excited to have you with us here today, so that you can learn more and get some strategies in place to make this an effective tool for your organization.
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Craig Hart: Now, as with all of our events we are very much want you to participate as audience members easiest way to do that is to participate in chat.
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Craig Hart: You can open up the chat function by clicking on the the three button more area and then click on chat and then at the bottom of your chat window.
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Craig Hart: There is a little drop down and click on that and change that to all panelists and attendees.
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Craig Hart: So that when you type anything into chat everyone on the call with us today can see that so go ahead and fire up your chat I’ll, let us know who you are who you’re with and where you’re joining us from in this country, because I know we have folks that.
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Craig Hart: are joining us also from from Canada as well, so love to hear what you guys are from and Mark it’s always a pleasure to see you, Sir, and Anthony, thank you for joining us today.
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Mark Rhea: Craig before you go off that slide, I want this good morning again everyone, this is Mark Rhea, I did want to just make a comment when they accumulate these data ATRI they get it from both drivers and non drivers.
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Mark Rhea: And the commercial driver response came back as truck parking is the number one concern in 2020 not the number three the number three is the combined.
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Mark Rhea: Motor carrier and driver, but when you look exclusively from the driver responses, Anthony I know you’re shaking your head, you know where I’m coming from it was the number one issue out there for our drivers so.
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Mark Rhea: we’ve got a really, really important issue on the table here Anthony’s got a very creative solution that I think everybody will want to listen to.
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Mark Rhea: It hits not only safety and the sitting duck issue and illegal parking but it hits driver retention to, if you can support your drivers on this number one issue so I’m really looking forward to today’s.
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Mark Rhea: event.
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Mark Rhea: Excellent.
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Craig Hart: Well, good morning Anthony how are you doing today
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Anthony Petitte: with you, first for having me on the show today I’m really excited to just talk about truck parking and you know, the biggest issues that played this industry so I’m ready to go when you guys look good.
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Craig Hart: All right, Sir, we got you queued up here you just let me know when we need to go the next slide.
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Anthony Petitte: Let me give some context to really run Truck Park at it, the audience really appreciate how we actually even started truck park how we got into business.
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Anthony Petitte: And in written short and summary it really began with my late uncle he was a teamster driver for about 30 years and then he also.
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Anthony Petitte: Had parking facilities in the south side Chicago and I’m from Chicago now residing in Bentonville, Arkansas.
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Anthony Petitte: Right in Walmart country but being in Chicago and growing up there, we see a lot of trucks on the side of the highway, in fact, two thirds of the country is trying.
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Anthony Petitte: To follow the transportation goes to Chicago so you have railed and you have the airplanes, of course, that go through various boards and then number one you have the ground transportation and so
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Anthony Petitte: In the south side of Chicago in Oregon facility, that is, it folks know it’s right off the Dan Ryan expressway and it is in a neighborhood of 87 street, and it is a.
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Anthony Petitte: Not a very great area, but an area where, if you have secure parking drivers love it why because there’s never enough parking, especially in metropolitan cities like Chicago.
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Anthony Petitte: So that’s how kind of how we began my uncle asked me to help him build his business, which was the trucking spot and I started to.
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Anthony Petitte: actually help them build a website, I have a six years in digital marketing and SEO and then from there, I helped them build a website and bring traffic after calling a couple
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Anthony Petitte: trucking carriers in the south side Chicago they became really interested in parking the rigs.
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Anthony Petitte: They wanted to make sure that there are payloads or not compromise they wanted to make sure that the drivers were safe in a secure environment and we can provide all those things so that’s really how Truck Park got started.
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Anthony Petitte: So kind of just jumping into it.
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Anthony Petitte: Craig I think you’re actually you’re on mute.
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Craig Hart: you’re good to go no I was just I’m not I’m saying amen amen amen.
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Mark Rhea: So just I know you break on to the next slide but the truckish, the truck parking issue is not isolated, to the great city of Chicago.
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Anthony Petitte: that’s where it all began that’s.
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Anthony Petitte: It yep and, of course, is drivers that go through Chicago if there’s drivers or dispatchers or safety or safety managers or driver managers on listening to this podcast webinar right now.
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Anthony Petitte: I’m sure you know personally how difficult it is to find a parking in Chicago so to begin there is definitely a big feet, but we did it and.
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Anthony Petitte: kind of fast forward today I’ll kind of go a little bit more granular on what Truck Park actually is, and what it means to the driver, but before I say that we started off with one parking facility.
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Anthony Petitte: And now, in terms of economics, we have about 1000 secure parking locations across the US and Canada and that translates to 65,000 overall available spaces for drivers.
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Anthony Petitte: So just kind of jumping into the Pruck Park and we are a marketplace solution, we have our demand, and we have our our suppliers plays we actually work with.
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Anthony Petitte: secure parking operators all across the country so when I mean by operators, these are truck parking owners, these are.
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Anthony Petitte: Men and woman, a woman fenced in perimeter sites, some have man guard, some have automatic gate code entries either way there are secure facility, this is not going to be your traditional truck stop, this is not going to be your
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Anthony Petitte: traditional gas station, this is going to be an actual safe haven for drivers.
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Anthony Petitte: And so, some rural locations are actually built up as Fort Knox I mean they’re very secure.
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Anthony Petitte: With a manned guards security private security walking around, you have people on site 24/7 making sure your payloads are not compromised.
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Anthony Petitte: And so that’s what we do. We’re a seamless safe and secure marketplace that provide options for brokers, for carriers, and for shippers.
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Anthony Petitte: And what we do is we built an application that allows the truck driver to to book, to reserve, and when they arrive they’re there and they experienced the greatest thing of all is actually safe parking.
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Craig Hart: No that’s I think that’s critical, I think that that’s something that people don’t understand is that and it’s something that.
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Craig Hart: you’ve talked about, I mean the losses associated with cargo theft, are 10s of millions of dollars a quarter across this country it’s a it’s an absurd amount of money.
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Craig Hart: That is being stolen out of the back of trucks and then we also have to look at, especially within the last 12 months.
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Craig Hart: The safety of the drivers themselves the physical assaults that some of them have experienced when they have found themselves on the wrong side of street protest or a road that’s been blocked off.
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Craig Hart: Especially since June of last year to present, and I mean there have been drivers that have lost their lives, because they decided to take it upon themselves to park in a location that
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Craig Hart: while being convenient was not in a good part of town was not safe and as a result, unfortunately they’re no longer with us and that’s a concern as well, and so.
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Craig Hart: For folks that are on this call with us today in chat if you would go ahead and share with us Are there things that you all, are doing proactively.
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Craig Hart: on behalf of your drivers when it comes to to parking. Are there things that you’re already trying to embrace or use if you don’t have anything in place that’s fine, as with all of our webinars, this is a judgment free zone we’re all here to get better.
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Craig Hart: But very much interested to see what everyone is doing already, but then also think strategically about.
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Craig Hart: What safe driver parking would mean for your organization, would this reduce, a challenge that you know and are hearing about all the time.
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Craig Hart: Is this something that you can use to incentivize to keep drivers? Is this something that you can use as an incentive to get drivers to come to your organization? Because not only is it retaining everybody, you have.
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Craig Hart: it’s being more attracted to those folks out there that are looking for a better opportunity, and you know what would that mean for your organization, if you could make this something that you can hang your hat on.
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Craig Hart: Everybody on this call will will say that you lead with compensation when you’re talking about the incentives to join your organization and there are others out there that.
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Craig Hart: You know you take advantage or offer up things like pet policies allow them to bring their animals on the road or additional writers.
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Craig Hart: There are very few people out there that are leveraging parking as an incentive to stay with your organization, so this is, this is an opportunity y’all.
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Craig Hart: To get ahead of this curve, because I have a feeling and Anthony you can you can correct me if I’m wrong the parking is going to become more and more critical.
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Craig Hart: Even with the shortage of drivers, you know some 1.1 million drivers right now to keep up with demand if you added 1.1 million additional drivers fighting for the 313,000 parking spaces that are in this country that that is going to get ugly before it gets better.
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Anthony Petitte: And that is a spot on I mean you know there, I saw another question come up, we can answer your questions with the end but it’s like what are we doing really find safe parking and what are we,
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Anthony Petitte: You know what his Truck Park? How are we in front of this initiative right because we do know about the driver shortage.
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Anthony Petitte: We do know about supply and demand, we understand right now that there really is more afraid of their drivers and really why our drivers, leaving the industry.
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Anthony Petitte: And so we’ve done a lot of research we’ve done a lot of devolvement. We’ve looked at our data which drivers to do park with us, we talked to drivers, I mean the biggest thing.
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Anthony Petitte: And what we’ve done since the very beginning, is that the sea levels right so we’re not just as people think we’re pursuing him like an ivory tower looking down at everybody we’re actually out there boots on the ground and so.
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Anthony Petitte: When we first started this business, it was really just myself and my co founder Joshua and we went to oasis’s we went to truck stops.
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Anthony Petitte: We met with drivers we knocked on the door they wake up from their NAPs and we would just say you know what we’re.
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Anthony Petitte: really sorry for waking you up but can we buy you a cup of coffee, can we sit down with you like, what are your pain points, how can we help you, and it will always come back to you well, of course, the retention.
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Anthony Petitte: It was a big thing because you know some some companies that want parking sign an issue and the driver would be like parking is definitely an issue.
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Anthony Petitte: Some of it was you know detainment, some of it is hour service, ELD but the most important thing, and what
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Anthony Petitte: every driver always said was truck parking is such a big issue such a big need for us.
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Anthony Petitte: And said okay well that’s that’s great we want to solve that’s what we’re here for but really tell me about why truck parking is such a big issue and everybody’s saying. Well, first of all it’s we don’t know.
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Anthony Petitte: Depending on our latest okay if it’s a dedicated lane you, you might know depending how long you’ve been driving for you might know secret spots where you can park most of those secret spots were never scarce to be honest.
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Anthony Petitte: But they were prescribed and, of course, you know that not everybody wants to pay for a great parking spot.
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Anthony Petitte: Especially years ago now, with EDD and hours of service is becoming a little bit more popular because it the safe, secure parking spot offers to driver one to have a guaranteed spot when they arrive that’s everything to our truck parking platform.
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Anthony Petitte: The second thing is it’s a bargain, but it’s going to.
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Anthony Petitte: actually help you secure your payload So if you are calling high quality low touch as LG products or TV or refrigerators, you want to make sure that cargo and safe.
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Anthony Petitte: So what better way to make sure your cargo is safe to be in a location where its fenced in, where it has a private security for there’s a gate code so.
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Anthony Petitte: For example, for gate codes, the only way, you can get in those gates, or when you make a reservation, to the Truck Park system.
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Anthony Petitte: If you don’t do that you’re not going to get a code so there’s not going to be random people getting their hands on that code walking in the facility.
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Anthony Petitte: And having causing trouble and causing havoc, so this is what we’re really doing for the drivers and I know that might sound a long winded but I’m super passionate about drivers.
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Anthony Petitte: I’m super passionate about talking and drivers and making sure that we can provide the ultimate experience for them.
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Craig’s on mute.
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Craig Hart: Okay I’m back so it’s something you had shared with us.
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Craig Hart: On what we’re doing in preparation for this webinar was that.
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Craig Hart: You had been on a previous podcasts you had one particular trucking executive on there with you going truck parking is not a problem we’re fine.
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Craig Hart: Our drivers don’t have a hassle with it, but then one of his drivers actually called in, while you all were on the line together.
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Craig Hart: Would you would you share that because I think people don’t realize that there is a disconnect sometimes what’s happening in the home office and what’s happening on the road, but yeah it would share that story with us.
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Anthony Petitte: First of all drivers and carriers I’m your biggest.
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Anthony Petitte: Like I’m here to represent you and here to make sure that you’re going to find safe and secure parking so really I actually had a conversation, of course, I’m not gonna.
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Anthony Petitte: Ever use the name or simply anonymous company let’s call them ABC company right and we actually had I had it comes up.
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Anthony Petitte: Not a podcast I understand the radio and we were talking about truck parking, of course, safety and payload security and a company actually jumped on the call.
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Anthony Petitte: Again this is ABC company, ABC trucking whatever you want to call it, and they started just talking about, you know that the industry and the issues in the industry.
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Anthony Petitte: But then the parking question came up and said, well, what are you doing for your drivers and it wasn’t me asking that question, it was actually the radio host but.
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Anthony Petitte: The company said well parking is not an issue, we don’t have any issues with parking and the the radio host as well, are you local are you over the road.
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Anthony Petitte: And the ABC company said well we’re over the road, we do over the road, but we know we’re parking is and
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Anthony Petitte: I’m mostly send my drivers to you know the the top three and and they’re fine, you know that they have no issues, no issues, no complaints nothing and so.
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Anthony Petitte: That they finally jumped off the call and we had a couple other drivers, we had this call call or come in and the driver was irrate,
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Anthony Petitte: so upset and we finally yes okay what’s your name and he said well, my name is John Smith force can’t say the name again, but that John Smith basically said, well, I actually worked for that company.
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Anthony Petitte: And I can tell you that there is a truck parking problem and that they have no idea what they’re talking about.
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Anthony Petitte: How would they know if they’re not in my seat, while I’m driving behind the wheel and I go to a top three truck stops and sometimes I find parking and sometimes they don’t sometimes completely full, so if I miss my four o’clock five o’clock you know, whatever in the afternoon.
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Anthony Petitte: Time to get in that truck stop, I’m most likely not going to get a parking spot, I going to be at the side of the
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Anthony Petitte: road, I’m going to be along the highway, shoulder I’m going to be parked in an abandoned gas station.
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Anthony Petitte: And they were it was just it was such a big disconnect and I’m sitting there and I’m like well I’m not really sure.
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Anthony Petitte: I’m going to answer to the driver right I wasn’t really sure how to answer the question because I didn’t want to bash the carrier but
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Anthony Petitte: it’s just so prevalent in the industry, the disconnect between the carrier and the driver it’s almost mind boggling but instead of going on this big rant I’m gonna let you guys go ahead and ask more questions.
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Craig Hart: awesome.
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Mark Rhea: Anthony can you just walk us through the platform, if you don’t mind and let’s assume I’m leaving in Atlanta, Georgia and I’m on my way to Omaha, Nebraska and I don’t have idea so how do I use your product?
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Anthony Petitte: yeah so really, really simple again before we even began his visit to talk to.
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Anthony Petitte: Drivers right, we ran focus groups we didn’t want to build a product based on how Anthony and Joshua software, we built a product on other drivers responded.
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Anthony Petitte: So what you do is you, you can download the APP on IOS or Android it’s 100% free to download.
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Anthony Petitte: You create a profile, we don’t ask a lot of questions we’re not trying to you know sell the data to another city or country whatever we’re just trying to ask basic information, so we know who you are when you go into a partner facility.
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Anthony Petitte: So you put in your information, I believe it asked for your first name, your last name, your email, your phone number, and your DOT number.
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Anthony Petitte: We just need to DOT numbers, so when you roll into the parking facility that we know who you are. So once you once you get into the
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Anthony Petitte: application itself it’s going to open up into a map it’s going to show all of our locations right so it’s going to be pin drops of truck parking like our logo right, you can even see the color the color is on here it’s verbatim green and white.
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Anthony Petitte: And they’re going to have these pin drop set all over the map all over the country, and so, for example, if you’re a truck driver independent owner operator.
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Anthony Petitte: First of all, you’re going to utilize our application we do actually do.
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Anthony Petitte: Excuse me, we have a platform for fleets, we built a separate platform for fleets, but if you’re an independent let’s say you’re in Atlanta and that’s your point of origin and you’re going to be driving to be Omaha, Nebraska, for that matter.
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Anthony Petitte: You’re going to type in probably all behind Nebraska because that’s your destination that’s where you’re going to go pick up and drop off your load.
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Anthony Petitte: And we’re going to our application uses predictive analysis, meaning in the back end it’s going to pull them.
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Anthony Petitte: In a certain mile radius I believe it’s between 25 and 50 miles it’s going to pull our nearest location and that’s going to populate those nearest locations for the driver, and so the driver now can say okay well.
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Anthony Petitte: contingent on where my exact drop off a pickup point is there is this company there is this company and that company all right next to me and then what.
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Anthony Petitte: We can do is they can actually click the details, so we get very, very granular meaning we actually show amenities, so the driver can have full transparency before they make the reservation the driver to know if that particular facility has.
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Anthony Petitte: Our guard that particular facility has a wash showers restrooms you know of course that is.
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Anthony Petitte: Very important to them so they can they can choose and have that transparency before they even make a reservation then we’re going to show security library, to show the different security threshold we’re going to show.
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Anthony Petitte: You know, even down to it, the the the road it’s assault over or it’s just concrete or it’s
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Anthony Petitte: you know it’s it’s gravel we’re going to all of that we want to make sure the driver knows what they’re getting into so we show all that the driver let’s say they’re satisfied on.
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Anthony Petitte: You know X, Y Z parking facility, they they click right there, make a reservation, you can ask them their size of the truck so if they’re driving a
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Anthony Petitte: box truck 12 to 26 foot box truck are they driving a 48 foot, are they driving 53 foot it’s going to ask all those questions we even got into asking if they have a sprinter van or and RV as well, so we we’ve expanded our market share.
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Anthony Petitte: And then, after that, we asked what kind of truck they had or they refer or the flat that are they a dry van or they specialize the local.
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Anthony Petitte: Or the a tank or do they have hasn’t hazardous materials and the load we ask all those types of questions once they get through that then they go to the next page where it’s always 24 hours so once they.
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Anthony Petitte: can pick excuse me in advance right like this is all free plan rods, a lot of the drivers from the drivers are on demand it’s like pay as you go.
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Anthony Petitte: So they can pick literally on spot on that our or they can pick ahead of time and pre plan or a route.
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Anthony Petitte: And so we have that all set up for them and then they go ahead and just submit the reservation, they will get a text message immediately after pressing the summit reservation been.
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Anthony Petitte: A text message literally is a digital receipt of what they just went through all the processes steps the time it’s a timestamp of when they’re going to.
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Anthony Petitte: To make that parking reservation and then they will also receive an email and depending on who’s on an email that.
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Anthony Petitte: The parking operated apartment owner will see the email, and we will receive an email, and when did all the driver has to do is.
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Anthony Petitte: Do what they do best go to order the pickup location drop off it alone or pick up the load whatever.
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Anthony Petitte: they’re playing route it, and then they can go into the part utility part their rig get out or you know go in the back end sleeper and take a nap.
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Anthony Petitte: Or take you know sleep for the eight hour cool so whatever it is like we’re making sure that these drivers are guaranteed when they arrive.
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Anthony Petitte: You know that’s where when we first started the biggest thing in the market was trucker path and I’m not bashing trucker patty it’s a great tool, if you want to utilize.
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Anthony Petitte: All different types of services, but when it comes down to parking it was only predictive it’s only saying okay this face may or may not be available we’re saying the space is available and it’s guaranteed when you arrive.
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Mark Rhea: So you got somebody on the ground, doing inventory.
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Anthony Petitte: Absolutely.
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Mark Rhea: Of the available parking and updating the system, yes.
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Anthony Petitte: Yes, sir.
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Mark Rhea: And, and how far in advance, can you do, a day of can you do one and live a few leaders we got Memorial Day weekend coming up, and I know there’s gonna be a lot of demand for parking over Memorial Day weekend how far out, can you can you reach yeah.
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Anthony Petitte: Great question, so this is, by far, one of the most busiest holidays, of the year for for drivers, so they can book now they can start booking now for for Monday.
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Anthony Petitte: They can book on Monday, you know, at the very last minute, so we we positioned our application to be very transparent, of course, but then very flexible for the drivers needs.
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Anthony Petitte: gotcha.
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Craig Hart: Do you have a waitlist so, for example, if the facility fills up when you have this driver have the ability to.
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Craig Hart: be notified if something becomes available from a particular location, or does the system say hey this one’s not accessible for you, but there’s other options here is it trying to match them up, or does it allow them to kind of queue up for availability.
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Anthony Petitte: is both so it’s both automated, and so the way it really works is.
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Anthony Petitte: If let’s say we have 20 spaces right and 19 of them are filled up with the application will just show one everything is in real time, if at all, 20 spaces are filled up within the show zero.
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Anthony Petitte: But what we do on the back end, we have a great customer service line drivers.
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Anthony Petitte: always calling and first of all, if there’s any drivers on this call, if you call in, you will get somebody live nope you will never have to go through any automated process, we made sure that this is not computers, rather than a year with live human being so.
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Anthony Petitte: that’s one thing, but the second manual part of it is we actually have our teams create notifications for these drivers a driver has a request or.
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Anthony Petitte: Will shoot out to all the drivers within the system, like all the emails and the phone numbers, we get will shoot out a notification, saying that this whole.
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Craig Hart: Okay.
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Craig Hart: Now I want you to maybe talk a little bit further afield and obviously I know you mentioned trucker path I’m not trying to set you up to.
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Craig Hart: To talk specifics, but maybe broadly are there other technology solutions that you are aware of just different kinds of options that that might be something.
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Craig Hart: That someone could take advantage of if they’re just trying to get some kind of program in place that they can help their drivers find safe parking above and beyond truck Park, because we know that one works so.
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Anthony Petitte: You know what I’m at a space to really necessarily compete I’m in this space to partner up with other truck parking applications, so that we can create.
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Anthony Petitte: All of the spaces for drivers, so we can create that we can basically less than the gap and create more availability for driver So yes, there is, to answer your questions, there is a great company.
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Anthony Petitte: issued one by industry, better better in late fox Hill and she she has a company called truck parking reservation, so the drivers can go on their website and look up.
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Anthony Petitte: Secure party locations there as well, so that’s definitely something I recommend if you’re a driver or a carrier going to make reservations on behalf of your drivers.
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Anthony Petitte: Definitely check out truck parking reservations calm another one would be secure space, I know they got acquired so I’m not really sure how.
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Anthony Petitte: in depth, it goes, you might have to go to their acquired or which leaves and vast tms I believe you can have all other locations they’re more on the animal which Ray outside So if I guess if you’re hauling animal dredge that might be a really great option.
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Craig Hart: gotcha gotcha.
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Mark Rhea: Anthony do you also have a web based so away a dispatcher could go online and make reservations for drivers.
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Anthony Petitte: We do we have a company or a company it’s good that we have a product, I should say it almost sounds like another company, but it’s still part of the truck parked umbrella.
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Anthony Petitte: And it’s called truck park reserve and truck park reserve is for fleets, it allows fleets to manage parking in one place, we do a lot of that chronic turnover and allows them to.
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Anthony Petitte: have all the information full autonomy for their drivers all over the country funny enough brokers are using it as well to make reservations on behalf of our carriers so it’s kind of becoming this really big ecosystem for brokers carriers and even.
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Anthony Petitte: The driver independent owner operator drivers that are between five and 10 trucks, for example, some more of the owner operator, he said, but to digress yes, that that that service is for fleets, they can both reservations on behalf for their entire fleet.
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Mark Rhea: yeah so the broker can say yeah we’ve got you alone here’s your appointment oh and, by the way, here’s where you can borrow yeah I can see that as a benefit.
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Craig Hart: Absolutely now you shared something with us that was kind of exciting that you guys are actually getting into the.
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Craig Hart: The actual truck stops space, if you will I’m out in out in Utah which a tell us a little bit about that.
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Anthony Petitte: yeah it’s pretty it’s pretty preliminary but we’re we’re definitely looking at.
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Anthony Petitte: Some space out in salt lake actually a little bit outside of salt lake city area where we can actually create a truck part brain did location, our first flagship location, however, you, you want to call it.
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Anthony Petitte: But if you really because we’ve done it right we’ve worked with thousands of operators at this point.
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Anthony Petitte: We want to do it our felt that, when we really believe that we can contribute to you know the shortage and we can create so many great.
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Anthony Petitte: Things and opportunities for drivers, I mean one of the the two of the Vegas let me, let me say the two of the biggest things that drivers wanted our restrooms.
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Anthony Petitte: And showers and so that would definitely be on site for the driver.
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Anthony Petitte: that’s what I always consult with parking operators that are new in the space that want to build up there are charging locations and if your apartment operator listening to this webinar podcast today, then I would recommend having showers and.
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Anthony Petitte: And restrooms on site is the probably the biggest thing is because some of the drivers will have food with them.
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Anthony Petitte: Of course food is is also a big thing but healthy food is something that we want to get into so if we couldn’t build because of a restraint on capital, for example, if we couldn’t build a restaurant on site right away, we would bring in food trucks that supply healthy food.
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Craig Hart: Now I like that mark and I have had speakers on before talking about healthy food options and.
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Craig Hart: How they can make a dramatic impact on the lifestyles of drivers and improve their overall health, not just for the.
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Craig Hart: The requirements that they have to go through every year, but just you know, to improve their own lives, so that that’s exciting I like that so.
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Craig Hart: Now I don’t want you to commit to anything here on the line, but everything kind of what what is the timeline you guys are looking at to having that that location is it.
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Craig Hart: Your next year.
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Anthony Petitte: yeah it comes down to a lot of variables, of course, you know, we want to.
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Anthony Petitte: We want to build this for the driver, but we have to make sure that the driver will know about us and part there as well, because you know, of course.
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Anthony Petitte: Building up anything you know you want to make sure you have our ally to counter your expenses that you put in the facility.
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Anthony Petitte: we’re definitely going to make sure that when it does go up, and I would give you a timeline of probably within the next five to 10 months that’s probably the time.
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Anthony Petitte: I’m.
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Anthony Petitte: going to make sure that this is going to be like literally the best truck stop a truck driver is ever parked it awesome.
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Craig Hart: Now a couple questions I know folks on the car and having with us, they haven’t asked him yet, but I’m going to go ahead and ask this state coverage, because we do have folks that on this call all over the country.
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Craig Hart: His.
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Craig Hart: I guess his truck Park, something that there are locations available in all 50 states, I mean I don’t know, are you guys in Hawaii do you do anything in Canada.
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Craig Hart: It gets kind of give us your geographic scope.
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Anthony Petitte: yeah so we do have working actually available and 41 states as of now might not ever go over that 41 the reason why, because there are some states that you don’t need parking in.
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Anthony Petitte: Like, for example, wyoming and some parts of Idaho you probably don’t need parking issues so desolate.
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Anthony Petitte: And really not that I mean if you’re in the middle of nowhere you’re probably not going to have that much of an issue with.
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Anthony Petitte: Security, but we are very heavily located in metropolitan cities where parking is scarce.
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Anthony Petitte: And parking is unsecured right So even if you’re secure you can still be unsecure depending on the area, so we want to make sure that we have the best the best in those metropolitan cities all across the US so that’s why we’re 41 States now we’re also have ventured into.
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Anthony Petitte: Northwest Canada as well, so we do have locations all over Vancouver Calgary and some of those Providence I believe we might have a few in Montreal, but most of it is between Ontario and so anywhere, excuse me, I should say from Toronto Ontario all the way up all we went to Vancouver.
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Craig Hart: Okay excellent I know you you just kind of undersold that, but that is a lot of Canada.
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Craig Hart: fits that description so excellent excellent because I know we have folks on the phone with us today that are.
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Craig Hart: In those neck of the woods I’m going through some of your slides here, I know we’ve talked kind of generally about some of the data.
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Craig Hart: Behind the decision making, that you put this together with.
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Craig Hart: I didn’t know if there’s anything specifically you kind of wanted to delve into is is the big takeaway obviously there’s a cost associated with truck park and.
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Craig Hart: People on the call with us today are probably going to have to have that discussion with ownership, whoever controls the checkbook.
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Craig Hart: Of hey This is something that we need to have and kind of that Roi discussion I guess what, what are the most significant takeaways for a group looking at something like this that needs to be able to justify that expense.
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Anthony Petitte: Everybody some very interesting data points so first of all our partners working really.
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Anthony Petitte: diligently on providing big data to the industry big data is very important to many industries, but especially transportation because it’s so fragmented.
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Anthony Petitte: So what we found out is that 75% of truck drivers and you can see, on the slide.
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Anthony Petitte: experienced difficulty finding a truck truck parking that’s literally just 75% of the 1.1 2.6 whatever number millions of these drivers that are literally trying to find parking just in general 90% of those 75%.
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Anthony Petitte: Of truckers are actually experiencing this issue at night, so if you’re finding difficulty and it is because, first of all, I can see where anything is right so we’re actually providing the.
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Anthony Petitte: visibility and where these locations are that’s why you don’t need to see you don’t need to turn on your brakes and try to find.
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Anthony Petitte: parking we’re literally saying just download our application and our applications can show you exactly where those locations are and so.
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Anthony Petitte: that’s that’s part of the big data there’s also some data points I like to talk about is it actually cost you more money not to have paid parking so when you think about it, your brain is like well that’s kind of like a tongue twister Why do I pay more money.
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Anthony Petitte: To not pay for pay parking, and the reason is drivers that are part of this big data has numbers, right here in 75 to 90% actually span and this is not just our data.
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Anthony Petitte: The federal motor carrier safety care association came up with the data, the atr I came up with the data and took her path came up with the data, so we all have our own data but part of the the data point is saying that that.
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Anthony Petitte: The drivers are actually spending about 5200 to $6,000 per year just finding say parking that’s the wear and tear on the vehicle that’s the maintenance and repair services.
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Anthony Petitte: On the truck just by aimlessly looking for parking that’s the penalties that they’re taking from our service eld regulations when they go over those minutes, so all of that combined is roughly between 50 $206,000.
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Anthony Petitte: A driver driver.
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wow.
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Mark Rhea: And that’s not including the potential liability from illegally parking and getting into big nasty.
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Anthony Petitte: that’s.
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Anthony Petitte: really important, I mean.
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Anthony Petitte: Our going over our service drive some of the drivers thing, well, I might as well take the tickets I can’t find parking.
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Anthony Petitte: And that’s literally been a question it’s been a question to us it’s been any questions, while our drivers.
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Anthony Petitte: And this is why we said Okay, we have to do something about this, this is crazy.
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Anthony Petitte: And some drivers was like okay well i’ll think the ticket, but what they don’t know is that the keep taking the tickets.
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Anthony Petitte: And that is what is accumulating two $6,000 in annual loss, so if you’re an owner operator, you might as well look at your p&l sheet and say okay well you know my maintenance repair this this, and this, but my parking is also going to take $6,000 away from my nice annual income.
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Craig Hart: Alright, so everyone on the call, I hope you wrote that number down so that’s the one that you want to share when you’re talking to your team about this, because if you were losing thousands of dollars per truck.
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Craig Hart: Every year, and I know some of you on this call may be operating 100 200 500 trucks.
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Craig Hart: that’s a chunk of change all as a huge chunk of change that is probably not even being factored into its you’re just treating it as a cost of doing business and it doesn’t need to be It can be done better so that’s huge that is huge.
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Craig Hart: awesome awesome awesome now.
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Craig Hart: How does, how does one get started as an organization, because most of the folks on this call with us today, our.
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Craig Hart: Safety directors operations managers, they are the people with fleets, not so many on the upper owner operator side that we may have a handful how how would they get an organization their organization.
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Craig Hart: Set up I guess what’s what would be the best way to implement a system like yours, with their team.
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Anthony Petitte: Oh yeah.
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Anthony Petitte: We made it so easy that it’s literally a click of a button or, if you want to call it just type in a hyperlink.
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Anthony Petitte: They can go to WW actually excuse me it’s WW it’s actually just reserved truck parked COM so again, I will say reserved.
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Anthony Petitte: got truck r.com and they can get through that same platform through our website, or they can just go to www.com.com and find it that way, as well, but it’s a pretty simple process in fact we get about 30 to 40.
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Anthony Petitte: New carriers sign up per day, and so they find it so I believe everybody else can find it, and when you do find it you just fill out all your information, and then you’ll have a dashboard you’ll, you will have your.
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Anthony Petitte: Your own dashboard the dashboard will show all of our locations can show all the capacity and the map.
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Anthony Petitte: But then it’s going to show for you, you can set up your own user profiles for as many dispatchers and driver managers and safety managers, as you want.
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Anthony Petitte: And you’re going to have full autonomy and control to our locations and this one is so gritty we get we got so gritty with the data that we show PO PO PO numbers, we show.
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Anthony Petitte: license plate numbers, we show everything So this was this was for fleet operators look at their fleet through their drivers.
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Anthony Petitte: To make sure that they got all the drivers on board and only have to do is when I’m ready to go and have the drivers in the system is make reservations and booked reservations right.
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Craig Hart: Now would so an organization, right now, they were interested from this call, they could go get their organization set up see that dashboard view they wouldn’t have to do anything spend no money, just to see what is that their fingertips with this tool is that right.
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Anthony Petitte: I don’t have to spend it doesn’t there’s nothing cost associated until you make a reservation for your driver okay so.
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Craig Hart: I think that’s huge all if you want to see what it looks like you have the ability to see what that experience would be for your team so that’s that’s tremendous.
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Craig Hart: I went through a couple other slides here, so I know we talked a little bit about cargo theft, I know you’ve got data on that, and this is another Roi for some of you.
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Craig Hart: Some of you on this call, I know, may even be hauling vaccines, which are super targeted by some groups and have been challenges with but medications in general it’s it’s huge I mean what what have you all, seen from this, I guess, do you have any information in terms of.
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Craig Hart: theft improvement, I know that you’re always crunching data, but from the some of the fleets that you’ve worked with do you follow up with them on.
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Craig Hart: Their loss rates for cargo theft and and you have anything you can share on improvements in that with safe, secure parking yes.
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Anthony Petitte: were really focused on the big data, so you know we definitely are now just looking at data points to to be negative for election, looking at data points to be positive, sharing.
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Anthony Petitte: The data points to be positive, we we started working with more operators that he said Okay, well, I am going to put a little bit more capital into maybe putting up a longer fence around or.
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Anthony Petitte: A system called guard dog, for example, that is literally electric fence around our facilities and so when when.
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Anthony Petitte: The payloads are the drivers with the payload fleets with the payloads However, you want to phrase it we’re actually able to partner those locations those data points were showing the cargo that after went down significantly at those locations.
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Anthony Petitte: In fact, some of those locations haven’t had issues for years or months or weeks, so I mean it’s it’s really incredible to see that and when it’s enough.
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Anthony Petitte: it’s enough operators coming together and doing this that’s when these numbers that you’re seeing right now begin to shift.
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Anthony Petitte: That was one of the 56% year over year that’s increasing can potentially plateau or decrease.
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Anthony Petitte: and go down to 50% 40% So those are really great to see is when we’re working with individuals to make sure that not only their location and state, but their locations across the country so that we can make a bigger impact for the drivers.
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Craig Hart: Mark I did not know we were ground zero for some of the worst card with half there in Dallas but.
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Craig Hart: it’s bad here, sir.
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Mark Rhea: Bad everywhere yeah.
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Craig Hart: awesome awesome all right talked about your locations.
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Craig Hart: And then, this is growing all the time you guys are continuing to expand adding new locations more spots all the time, so I know you started with one, and you are now at over almost 1000 you’d shared with us earlier so.
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Craig Hart: Excellent excellent so those of you that may not find location, specifically in your dynamic area that’s, not to say that you won’t so at some point in the very near future.
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Craig Hart: awesome all right and we talked a little bit about your APP and its availability free on the apple and android stores and then the fleet options that the example of your dashboard down there that’s in that lower right corner for for fleet.
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Craig Hart: awesome.
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Great.
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Craig Hart: alright.
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Craig Hart: I guess tell us a little bit about the tp experience thing we haven’t talked about this part yet.
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Anthony Petitte: yeah so we haven’t fully launched we’ve been in the different podcasts as well, and really talking about.
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Anthony Petitte: You know how we went to launch this card, and what we want to do, and you know we it’s funny we were actually.
291
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Anthony Petitte: We built this business as part of the business again, this is all under the truck parking problem, but we built this car and I should say.
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Anthony Petitte: About a year ago and we just been holding off because we don’t want to go to market unless we know from every single driver across this country and every carrier that we have the perfect car for them.
293
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Anthony Petitte: So we’ve been doing so much so much research so much development so much conversations.
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Anthony Petitte: But we believe we are very close to launching this this is going to be a game changer in this industry, we are very separate from the traditional field cards so feel carnival offer fuel and maintenance, as it says in the title.
295
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Anthony Petitte: But what we want to offer it’s a lifestyle card, so what that means is we’re going to offer 10% discounts at all of our locations perpetually for up as long as you use this car and.
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Anthony Petitte: As long as you use this card, you will get exclusive discounts and name brand hotels all across North America and we’re offering all the way up to 18%.
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Anthony Petitte: off those hotels so 18% off, you know booking a room for the night.
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Anthony Petitte: Nobody has that right now in the industry again we’ve been working so hard so we can get our margins right, but then also able to get these massive discounts for these these drivers.
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Anthony Petitte: And then we also have an on demand fuel delivery service right, we have a partnership exclusive partnership with a company called fuel me.
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Anthony Petitte: They have a almost like an uber or door dash or diesel type of service, where trucks if they go to a.
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Anthony Petitte: A top truck stop during you know the midnight hour or during the late night our order it’s very.
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Anthony Petitte: Full and they experience like these long lines which guys all know you’ve been as a driver manager or fleet manager come on everybody that’s, on the other side, listening to this or i’ll probably shaking their head because it’s true.
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Anthony Petitte: We can actually dispatch truck to wherever your driver is driving could be at super your driver could be at a gas station, whatever it is we’re going to come and fill it up for you, making sure that your drivers aren’t going to get right back on the road and do what they do best.
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Anthony Petitte: You know, we also have 1% cash back on all reservation, so not only are you drivers getting the discounts but they’re also going to receive.
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Anthony Petitte: Cash back they’re also going to receive money back in their bikes so that’s going to be very cool opportunity for them.
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Anthony Petitte: Up to 10% off on annual gym memberships we just concluded our partnership with planet fitness who has 2000 locations all over the country, I mean I’m sure you know, credit Martin like there’s literally a planet fitness in every city.
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Craig Hart: every word.
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Anthony Petitte: itself it shouldn’t be too difficult to get to a planet fitness most of them are really located next to you know the major highways and big towns big city so.
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Anthony Petitte: If you can get to a planet fitness you’ll get up to 10% gym membership and.
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Anthony Petitte: What is not on, here they actually as of last week, said that there’s gonna be no commitments so driver, so the average person like myself will go to a gym I have to commit to I think it’s 1212 months before I can I can.
311
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Anthony Petitte: get out of the gym membership there’s no commitments for drivers drivers doesn’t like the experience, whatever it is, they can leave the gym and it can’t get out of the membership anytime.
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Anthony Petitte: And so we’re just really excited about everything that we’re offering to to these drivers and.
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Anthony Petitte: we’re also working on ev feeling as well, like ev charging stations across the country and operating in a location so and it hasn’t.
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Anthony Petitte: been partnered yet, but we’re working on that every single day, and when when the trucks began to begin to become electric we’re going to have and be in the forefront of that.
315
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Craig Hart: awesome.
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Craig Hart: that’s why I’m all right.
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Anthony Petitte: And it’s for only $5 a month, so.
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Anthony Petitte: A lot of drivers saying wow that’s very, very inexpensive for that car it’s like yeah well, we want to do this so that it’s very inexpensive.
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Anthony Petitte: fleets right by others could add up, if you had 1000 trucks, but at the end of the day, you know all those benefits you’re going to be able to have for yourself and for the driver is going to be right back in your pocket.
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Craig Hart: Absolutely, I mean just the the gym membership alone would be is significantly more than $5 a month.
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Craig Hart: So, and even the hotel rooms oh as well, so absolutely something that the groups can take advantage of so, how would someone if they were interested get plugged into this particular Program.
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Craig Hart: or yes.
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Craig Hart: you’re not ready to launch it, so I guess what do they need to wait on what do they Where do they need to circle back around to you about this.
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Anthony Petitte: Well, we can begin the waitlist so they could just go on info at truck park.com again that’s info at truck parked calm and the way to do is just to say hey I’m interested.
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Anthony Petitte: You can put your fleet information and like I’m joe’s trucking out of Dallas Texas, for example, I’m interested in the card and we’ll make sure that we save your information, and when the card does come out.
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Anthony Petitte: Of course don’t forget it to of course you’re saying an email so every email don’t forget to put your phone number in so we can give you a follow on its launch gotcha excellent.
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Craig Hart: Alright, so.
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Craig Hart: I know there are several of you that one information about this, so what I would like to do here I’m going to launch my polling question, so that if you do want more information from truck park.
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Craig Hart: that’s the second question on our list go ahead and click yes and what we’ll do is get your details.
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Craig Hart: Over to Anthony so that his team can reach out to you proactively and get you the details about their organization.
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Craig Hart: There are a couple other questions on our poll, we do have a complimentary trial of our program and you’re probably wondering how does the Infinit-I system.
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Craig Hart: come into play with a group, like truck park it’s really a training aspect you are going to need to be able to educate your team on what you’re choosing to do.
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Craig Hart: Just says when you embrace eld technology or if you switch eld technology from one branch to another, you need to educate your team.
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Craig Hart: On the steps that they need to take to be able to use the functionality correctly, I mean that is our world is.
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Craig Hart: is trying to make it a simplified process for everyone to take advantage of and and they’re going to be groups out there that.
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Craig Hart: you’re have drivers your flip phone drivers, you all know who they are, that will need to be educated on how they can take advantage of this.
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Craig Hart: program so we do have a complimentary trial of our training system so that you can familiarize yourself on how to get that kind of training and communication out to your team.
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Craig Hart: it’s a 30 day free trial and it’s something that we extend to all participants on our call so that you all can take advantage of that if you choose.
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Craig Hart: And then, our third question is about BetterTruckDrivingJobs.com, this is an organization that is providing 12 months of free job postings.
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Craig Hart: through BetterTruckDrivingJobs.com for your organization, so that is also something that’s be extended to everyone on our call today, and if you’d like more information about that.
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Craig Hart: You can now truck park does have a website that you can also visit where they go into more detail about what they do and how they do it, and then it’s truck parked.com and it sounds like you got a ton of stuff going on Anthony a.
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Craig Hart: couple of different fronts ears so.
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Craig Hart: Mark do you have additional questions for Anthony I you are my source of questions you always have something else you want to ask and I always cut you off, so I.
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Mark Rhea: Think Anthony has certainly provided a vision and and a very specific task on on normal trip planning as a normal process of your trip planning.
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Mark Rhea: Again, a parking spot today is is is is as important as you know, the pre trip and everything you need to do so, I would encourage everyone to reach out to.
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Mark Rhea: To Anthony and sign up for his program and tested and include this as part of your normal everyday trip planning process for your drivers he’s going to keep you.
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Mark Rhea: going to keep them out of CSI problems for driving around looking for a parking spot when they’re out of hours it’s going to keep you out of out of the.
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Mark Rhea: lawsuit for the sitting duck and it’s just got a lot of very, very favorable advantages, and I would just like to applaud Anthony obviously has a passion for for for our driving industry and.
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Mark Rhea: And we need that Thank you very much for what you do for our industry, and I would remind everybody Memorial Day is around the corner and truck spots are going to be tight, to say the least, so thank you very much.
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Craig Hart: Excellent so we’ll go ahead and wrap this up here today, unless anyone’s got any questions feel free to fire those off in chat or you can even use the QA function.
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Craig Hart: I’ve got a couple other slides here as well, Anthony’s email address and also marks email address if you have any questions for either of these two experts with us today.
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Craig Hart: Please reach out to them and get you the answers to your questions, I know, sometimes you guys have things you prefer to ask offline and I completely understand that.
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Craig Hart: everybody’s needs are a little bit different, but the goal here today is just to help you all think more strategically about parking.
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Craig Hart: As this is a way that you can separate your organization from the Pack in terms of retention in terms of hiring as having this additional carrot.
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Craig Hart: To be able to to attract people to your organization and to keep them there because they’re getting something from you.
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Craig Hart: That they’re not necessarily getting from where they’re at or where they’re looking at going so.
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Craig Hart: that’s one of the reasons that we wanted to talk about that, today, because what what got you to this point.
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Craig Hart: you’re going to have to do, embrace some new ideas some new technology to advance and grow and truck parking is going to be one of those because it’s absolutely addressing the number three issue.
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Craig Hart: for drivers and owners, the number one issue for drivers, if you can solve for this and provide a solution that makes it easy for them to take advantage of.
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Craig Hart: Your drivers will notice on your drivers will take advantage of it, I mean there’s already 12,000 users of the system so there’s already fleets out there, taking advantage of it.
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Craig Hart: And I would recommend, those of you on the line today take a look at it, for your organization, it could be a game changer for your group.
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Craig Hart: And then, a couple last lines here before we finish up here’s a slide about our free trial.
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Craig Hart: For those that want to know what that entails 30 days access to our entire platform, you can assign out training from our system, you can put in customer training out as well.
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Craig Hart: For example, about how to use truck park and why you’re rolling that out, for your organization so to all your drivers understand that benefit and then better truck driving jobs COM.
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Craig Hart: This is about our special offer of the job postings free for one year again, all these different tools and weapons to take advantage of to make your organization stronger and better at what they do.
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Craig Hart: Excellent well Anthony Thank you so much for joining us today as a ton of great information on here, we really appreciate you.
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Craig Hart: we’ve got some follow up stuff will be sending your way that people have provided us already off of our poll, those of you who joined us today Thank you so much.
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Craig Hart: we’ve got future webinars in the works that will be sending out communications about here shortly so keep your eyes peeled for those we do at least one of these, a month mark and I and be safe out there, everyone Thank you so much.
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Mark Rhea: Thank you Anthony.
Infinit-I’s Top Takeaways
In this webinar titled “We Saved You a Spot. How to turn truck parking from a headache and a challenge into a win,” hosted by Craig Hart of Infinit-I Workforce Solutions, and co-hosted by industry veteran Mark Rhea, the main focus was the challenges faced by truck drivers regarding safe parking. They were joined by Anthony Pettite from TruckPark.com, a platform dedicated to helping drivers find safe parking.
According to a survey by the American Transportation Research Institute (ATRI) released in October of last year, truck parking was the third-highest concern for drivers, just behind compensation and driver shortage. Craig emphasized the importance of strategic thinking to address this issue for the existing driver population. He encouraged audience participation via chat, making the webinar interactive.
Some key points discussed were:
- The crucial need for safe parking solutions for over-the-road drivers.
- The fact that truck parking was a top concern for drivers according to the ATRI survey.
- The importance of strategic thinking to address this issue.
In conclusion, it was clear that truck parking is a significant concern that needs to be strategically addressed. The hosts, Craig and Mark, along with Anthony from TruckPark.com, provided insights into how this could be achieved.
FAQs
What is the relevance of truck parking to safety managers?
Truck parking is a major issue for drivers and directly impacts their safety and wellbeing. As safety managers, it’s important to ensure drivers have access to safe and secure parking spots.
What are the benefits of using a parking reservation service for fleets?
A parking reservation service can help improve driver safety, reduce stress, and increase efficiency by ensuring drivers have a secure spot to park. It can also potentially reduce time spent looking for parking, which can help with compliance with Hours of Service regulations.
How does a parking reservation service help with the ‘sitting duck’ issue?
By providing a platform where drivers can reserve secure parking spots, a parking reservation service helps reduce the risk of drivers having to park in unsafe locations due to lack of available parking, which is often referred to as the ‘sitting duck’ problem.
What is the role of Infinit-I in relation to a parking reservation service?
Infinit-I provides a platform for training and communication, which can be used to train team members on how to effectively use services like a parking reservation service.
More Webinar Replays
Webinar Replay Video #76: ATRI Top 10 Trucking Industry Issues for 2024
TAT: Be a Changemaker Video
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