Tag Archive for: training


The Federal Aid Highway Act of 1956

The Federal Aid Highway Act of 1956, signed into law by Dwight D Eisenhower, allowed $25 billion to construct a roadway system to efficiently connect the states. The bill is also known as the National Interstate and Defense Highways Act; its purpose to allow access for military defense during war.

While most drivers are aware and appreciative of this action, most do not know it was inspired by Eisenhower’s personal experiences in the Army. Lieutenant Eisenhower was a participant in the Transcontinental Motor Convoy in 1919, long before his presidency or the interstate system we know today.  The convoy left Gettysburg, Pennsylvania via the Lincoln Highway and headed to San Francisco.

Budget Appropriations for the Department of TransportationThey experienced numerous infrastructural challenges along the way. The convoy damaged bridges, became stuck off-road, and damaged equipment as a result of roadway conditions. The trip across the country took two months.

Because of this experience, Eisenhower was an advocate of constructing an interstate highway system to support national defense. In times of conflict, the US Army will be able to efficiently move troops and supplies across the country in just a few days, rather than months.

While truck drivers, along with the American public, still reap the benefits of this interstate system, it is aging and in need of major reconstruction.

2021 Budget Appropriations for the Department of Transportation


On July 14, 2020, the House Appropriations Committee voted on a $158 billion legislation to support the Department of Transportation, among others. The bill, passed in a vote of 30 to 22, will focus in part on the country’s aging transportation system.


“The departments and programs funded by the THUD bill are integral to our way of life – housing and transportation connect us to jobs, services, and education.”

-Chairman David Price, House Appropriations Subcommittee on Transportation, Housing and Urban Development, and Related Agencies.

The Secretary of Transportation received $1 billion for highway infrastructure program. From the full committee print, the allocation requests are listed below.

In the coming years, we are likely to see major reconstruction of interstates across the country. With improved highways, trucking companies will experience increased fuel efficiency and lower mechanical maintenance costs.

For You

As long as we have highways, however, we will always have construction. You do not have to wait until this project is complete to benefit from increased fuel efficiency and lower maintenance costs. Infinit-I Workforce Solutions can help you get a jumpstart on those issues and improve your bottom line now.

Over the course of two years after implementing our system, American Central Transport experienced a fleetwide increase of almost 1 MPG. The Director of Safety states it was because of continual training and counseling through the Infinit-I Workforce Solutions platform.

You can do it too. We will show you how. We are offering free demonstrations of our system to anyone interested in enhancing driver performance. Give us 30 minutes to demo. If you like the program, and you will, we will give you 30 days to utilize the system absolutely free.

Free Demo

Further Reading

8% of Truck Drivers Could Lose Their Job if their Employers Do This To Save Money

More New Content Coming Soon! Check out these new additions to our library.

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key


The Commercial Vehicle Safety Alliance (CVSA) is an international effort between industry participants, focused on improving roadway safety. They maintain efforts to educate all drivers in several categories, including International Roadchecks, Brake Safety, Hazardous Materials, etc.

The Operation Safe Driver Program was created by the CVSA to bring awareness to the significance of proper driver behaviors.

Commercial Vehicle Safety Alliance (CVSA) Operation Safe Driver

Safe Driver Week takes place July 12-18 this year with speeding as the main target. Officers will especially be looking for drivers who are operating at excess speeds. Last year, over 17,500 speeding tickets were issued to commercial and passenger vehicles during the weeklong blitz.

Last year during the same week, CMV drivers received more speeding tickets than the following, combined:

  • – Failure to Wear a Seatbelt
  • – Using a Handheld Phone/Texting
  • – Improper Lane Change
  • – Possession/Influence of drugs or alcohol

Last year during the same week, CMV drivers received more speeding tickets

Why is it important?

Most accidents involving a CMV are caused by driver behavior, but most often, it wasn’t the trucker’s fault. With crowded highways, speeding four-wheelers, and governed big rigs, traffic accidents are inevitable. Proper training and awareness can significantly reduce the likelihood of an accident involving you or your drivers.

Speed-related issues cause 9,378 crash fatalities in 2018.

Late won't kill you, Speeding will. Operation Safe Driver Week

9,378 people are dead because someone was driving too fast. Excessive speed is always avoidable and always unacceptable.

No load is worth your life or the lives of others around you.

What are we doing?

Infiniti Workforce Solutions is sponsoring an exclusive webinar for all safety personnel. We will be discussing CVSA’s Safe Driver Week focused on speeding. Three industry experts will be giving best practice advice to help you prepare your fleet.

Here’s the lineup of guests:

-Mark Rhea, Industry Consultant, Infinit-I Workforce Solutions

-Chris Turner, Director of Crash and Data Programs, Commercial Vehicle Safety Alliance

-Major Chris Nordloh, Commercial Vehicle Enforcement Coordinator, Texas Department of Public Safety

If you want to be proactive during the weeklong blitz, do not miss this webinar. Registration is free. Sign up here.

Infinit-I Workforce Solutions is offering a 30-Day Complimentary Trial to new users.

Infinit-I Workforce Solutions is offering a 30-Day Complimentary Trial to new users.

Absolutely free, no-obligation. Because 30 days is more than enough to prove our value.

And if not, you’ve had access to transportation’s #1 learning management system for free. No cost, whatsoever!

Here’s what you’ll gain:

Automatic Documentation – A rock-solid LMS that captures training and tests your employees on what they learned

Content Library – More content than any other transportation LMS. 850 training videos.

Unmatched Service – Dedicated Client Success Rep who works for you.

Enhance your safety culture today, click here to learn how.

Additional Resources:

7 New Social Responsibilities of Truckers; COVID-19 + July 4th

Out-perform, Out-shine, and Out-grow your Current Safety Culture

Why A Positive Dispatcher & Driver Relationship is Key

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever


Through the first half of 2020, the trucking industry has made major adjustments to a “new normal.” Our procedures have evolved to maintain efficiency in a wounded economic environment. And yet, we survived.

Resistance to change is common, as amendments to the status quo can be challenging. Stepping outside our comfort zone, however, is an opportunity for personal and professional growth. We were motivated, because of the pandemic, to protect our greatest assets.

You, as a client, are our most valuable asset.

For us, it really wasn’t much of a stretch. We pride ourselves on our unrelenting customer service. The pandemic has allowed us to prove it to a broader audience who, amid the crises, sought affirmation.

For the past six months, our clients continued their success through our training and communication software. To achieve our goal, we stuck by one rule: keep it simple.

Out-perform, Out-shine, and Outgrow Safety Culture by Keeping it Simple. Outgrow Safety Culture

Because they have always been top-notch, our Client Success Team was instructed to maintain business as usual. We strive to transcend your expectations, provide superior communication, and employ a problem solver mentality. We provide these through our stellar Client Success Representatives.

Transcend Expectations

We specialize in training. It’s no surprise our Client Success Reps are thoroughly prepared to handle sticky situations. Their abilities will consistently transcend your expectations.

Our Client Success Reps are here to see you out-perform, out-shine, and out-grow your current safety culture.

Out-perform, Out-shine, and Out-grow your Current Safety Culture.

Superior Communication

A key indicator of employee satisfaction is communication. Ask any truck driver, office employee, or shop worker, etc. They will agree.

Infinit-I Workforce Solutions has reformulated the traditional customer service model. Instead of waiting for you to call us with problems, we proactively seek out potential issues in a bi-monthly check-in.

No need to dial a call center, select your prompts, and wait for the next available representative. Our Success Team reaches out to you, saving you time while simultaneously driving you to success.

A key indicator of employee satisfaction is communication.

Problem Solvers’ Mentality

Infinit-I Workforce Solutions not only created the Five Leadership Principles, we employ them. During your chat, let them know which areas of your company you would like to improve. We will show you what it means to “Propel the Psychology of a Problem Solver.”

Infinit-I Workforce Solutions not only created the Five Leadership Principles, we employ them.

Our Client Success Reps are well versed in the content of our resource library. They will happily recommend and assign training courses to your employees.

While other companies are scaling back their client support, we are expanding. Where they are cutting availability, we’re building ours. Where they have you on hold for 30 or 60 minutes, we respond as quickly as always.

In addition to your own dedicated CSR, you can now take advantage of our learning management system for free. Get to know us during your 30-Day Complimentary Trial, our gift to an industry under stress.

Our success model is proactive. It is effective. And most importantly, it is personal. We call them Client Success Reps for a reason. You will win! Let us prove it to you.

Our success model is proactive. It is effective. And most importantly, it is personal.


Dispatcher & Driver Relationship

Dispatching truck drivers is a challenging yet rewarding career path. The relationship between the two can be maintained in a healthy way through constant coaching and communication.

Dispatchers must be trained to manage any situation a driver might face over the road. They must be competent enough to walk the driver through sticky situations according to company policy. Not add to the stress of an already intense situation.

Why A Positive Dispatcher & Driver Relationship is Key

A dispatcher is the trucker’s first line of communication when encountering difficult situations. They are the first phone call when a trucker realizes their load might be late, or their trailer is overweight.

But these are minor inconveniences that happen daily, with relatively simple solutions. When a driver becomes injured, however, the dispatcher must be equipped to oversee the crisis.

Proactive vs. Reactive

In the simplest terms, being reactive means responding to situations that have already happened. Being proactive means having a plan in place before a situation occurs.

When a driver realizes their load might be late, there are certain stresses that exist when reporting to the dispatcher. They might be afraid they will get written up or lose their bonus.

While a written warning from a dispatcher is anxiety-inducing, it is nothing compared to the stress that can be caused by injury. Truck drivers are at high risk for some nasty injuries. From broken bones to lost limbs, even death, each is a potential risk of the job.

When a driver calls in to report an accident, the dispatcher must be trained to keep calm. They must also readily recall company policy in order to properly report the incident.

Proactive vs. Reactive

To achieve this, training should occur for dispatchers. Not only on the proper procedures, but also how to effectively communicate with a truck driver after a traumatic incident has occurred.


Driver Risks

Work-related injuries can happen anytime, anywhere. For truck drivers, the consequences of a work-related injury could be life or death.

Driver Risks

As with any physically demanding job, truckers encounter many risks:

  • – Entering and Exiting the Tractor Trailer
  • – Slinging Chains or Tarps
  • – Loading and Unloading freight
  • – Adjusting Heavy Equipment (sliding tandems)
  • – Back Injury from Extended Driving
  • – Heat-Related Injuries
  • – Hazardous Material Exposure
  • – Accidents and Incidents

Each of these poses a threat to the driver’s health, up to serious injury or death. They could also be put on medical hold if deemed not qualified to operate a commercial vehicle, which can lead to financial struggles for the company and/or the driver.

In addition to truck driver training, dispatchers should be trained on the proper procedures before an event occurs. Knowledge that is frequently and consistently trained will be readily available during a time of crisis.

The Dispatcher & Driver Relationship Program

A healthy relationship is a fundamental motivator for hard work.

Encouraging a positive company culture is essential to achieving top performance. Your dispatchers and drivers are the heart and soul of your company. The health of their relationship is a key indicator of employee morale. A healthy relationship is a fundamental motivator for hard work.

The Dispatcher & Driver Relationship Program

The Dan Baker Cultural Relationship Program offered by Infinit-I Workforce Solutions teaches dispatchers the importance of communication and cooperation with their drivers.

In addition to Dispatcher Driver Relationship training, The Dan Baker Cultural Relationship Program focuses on:

  • – Employee Development
  • – Improve Communications
  • – Encourage Cooperation
  • – Foster Professionalism

The entire Dan Baker Cultural Relationship Program is available on the Infinit-I Workforce Solutions platform.


The entire Dan Baker Cultural Relationship Program is available on the Infinit-I Workforce Solutions platform.


Additional Resources:

5 Intangible Must-Haves that Truckers Crave in the Job Market

Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever

Why your Safety Culture will Die without Buy-In. And how to get it.




What is Buy-In?

One of the most used and sought-after business phrases in the workplace today: Buy-In. When you have a project idea, but you are not a decision-maker, you must get the approval of higher-ups to go ahead.

Before the pitch, you must begin campaigning, gathering support from like-minded co-workers who share your vision for the future. Their support is called “Buy-In.”

Think about the process of starting a business. Most likely, you would need the financial support of investors. The first investor is usually the hardest to convince. Once you have a board of supporters, it is easier to get new ones to sign on.

Why your Safety Culture will Die without Buy-In

Selling points

As with any business proposal, the pitch must include the top benefits of the product you wish to implement. Find the aspects of the product that will benefit your company the most and bring those to the presentation.

For instance, your decision-makers may be concerned about the additional workload with this new product. Focus on the redistribution of work that is offered by Infinit-I Workforce Solutions.

They may say the budget doesn’t call for an additional product. In that case, look for all the returns offered by the investment. For example, Infinit-I Workforce Solutions has been proven to reduce the number of accidents for clients.

One prevented accident could save a company thousands of dollars. In that case, the system pays for itself.

Selling points

When the issue is budget-related, ask yourself what factors you examine when putting a price on your driver’s safety. How are those factors weighted?

Of course, this is a silly question. There is nothing more important than the safety of your fleet. When the return on investment is life or death, establishing a solid safety culture is paramount.

Push Back

When faced with changes, people naturally look for reasons to push back. Humans respect a routine. We feel most at ease when there are no surprises or new tasks to learn. Stepping out of one’s comfort zone is scary to some.

So, when pitching a new project, you will run into some nay-sayers who are not interested in advancing their skills but would rather coast through another day. Your safety culture, however, should never be diluted just so it appeals to those who are complacent.

“We wanted a well-rounded training program. Training dispatchers how to talk to drivers. Everyone has to understand the industry or there will be communication issues back and forth.”

-Larry Finley, Environmental Health & Safety Manager, White Arrow, LLC

Push Back

As with any profession, employers tend to get the most push back from veterans of the industry. They will hear things like…

“We’ve never had to do this before.”

“I’ve never had an accident.”

Handling Objections

Of course, neither of these are qualifiers to skimp out on training. Accidents and incidents can happen at any moment, to anyone.

Experience managers plan for negative feedback. Try to think of every reason an employee might not want to participate. Prepare a rebuttal for each of them.

“I’ll quit before you make me do more training.”

Handling Objections

This is, perhaps, the most challenging form of push back. Take a moment to realize the implications of this statement and how it threatens the quality of your safety program. If you have an employee that does not support the improvement and future direction of your company, you should reevaluate their position.

“There is an apex we want to shoot for. Value of training and the value of people and their safety. Do it right, do it safe, and treat everyone like a leader.”

-Jonathan Richardson, Director of Corporate Training, Martin Transport, Inc.

Mission Critical

Above all, you must prepare to counter uncertainties within your target audience. If your goal is to ensure the safety of your fleet, focus on frequent and consistent safety training.

Now, you can do it for free. Infinit-I Workforce Solutions is offering a Complimentary 30-Day Free Trial to help you gain the Buy-In you need to improve your safety culture.

Complimentary 30-Day Free Trial

“Safety training doesn’t just come from a vacuum; you have to start someplace… It’s a process that has to be addressed year-over-year with ownership…”

-Craig Hart, Product Manager, Infinit-I Workforce Solutions

Further resources and expert advice are available in the Infinit-I Workforce Solutions Fast Forward Webinar Series.

In other news: 

7 Steps to Get Safety Ideas Out of the Boardroom and Implemented Into Safety Culture

Why Enhanced Safety Culture is Your #1 Money Saver

Premier Safety Culture Advice


Our nation is being challenged once again. This time, not only in the spread of a deadly virus, but at the hands of ourselves.

Citizens are outraged over recent acts of brutality, and rightfully so. Demonstrations of protests are taking place all over the country, bringing a voice to those who are concerned. While peaceful protests are encouraged in the Constitution, the actions of extremists are unpredictable and potentially dangerous.

Truck Drivers Challenged by Demonstrations All Over the Country


Thousands of protesters have joined forces to bring light to a subject about which they are passionate. Where thousands gather, trouble may follow. Live videos on social media show footage of broken glass, buildings on fire, interstates blocked by protesters, etc.

At least two people were injured in Tulsa during a protest that stopped traffic on Interstate 244. In Minneapolis, a tanker truck can be seen driving dangerously fast through a crowd on Interstate 35W.

These demonstrations popped up all over the nation. News reports state that protesters have been impeding traffic all over the country, especially in major cities like St. Louis, Seattle, Asheville, Memphis, etc.

These areas are high traffic corridors for the logistics industry. Millions of truck drivers employ these interstates and inner-city streets every day. Follow these best practices to ensure the safety of your entire fleet.


Solidify your Communication Process

In today’s environment, trucking companies utilize technology to meet their need for widespread communication. Managing an over-the-road fleet requires the capability to quickly communicate with hundreds of people at the touch of a button.

Your drivers should have the ability to receive instant communications from management whether you send messages through text, email, or other messaging platforms. Infinit-I Workforce Solutions has the capabilities to communicate with every employee in your enterprise, whether they be HR, Operations, Safety, Shop, or Professional Driver.

Be Proactive

Have you trained your drivers on your current company process in the event they run into protesters?

Keep in mind, most people carry a video camera in their pocket. Cell phones are being used to record interviews, fights, fires, and every little action that might get shared on social media.

Be Proactive

You could have a driver end up in the wrong place at the wrong time. Truckers have been video recorded defending their equipment.

If that happens in front of your company logo, it could be considered a giant advertisement of your endorsement of violence. In addition to your driver’s emergency communication plan, you should also include what to do if your company receives bad press.

Educate Your Fleet

The world of trucking requires companies to think quickly on their feet and react to all manner of situations. Trucking companies must have a system in place to deliver continuing education to their drivers who can’t immediately route to the terminal for training.

The only way companies can effectively train a widespread fleet is through technology. Drivers can attend and be tested on customized safety training courses from their smartphone or computer.

Educate Your Fleet

This technology allows drivers to be trained in situations that unpredictably arise. Management can assign courses on the proper course of action if one of their truckers encounters a protest.

Ensure Safety

Make sure you have a clear and concise plan of action that your fleet and operations are able to execute should they run into one of these demonstrations:

  • Do your dispatchers know how to advise their drivers?
  • Are there any curfews along their route?
  • Do you have a plan for customers if freight is delayed?
  • Have your drivers included searching for protests in their trip plan?
  • Should your drivers abandon their truck if they feel endangered?
  • What should your driver do in the event of an injury?
  • What should your driver do if his equipment is damaged by protesters?

Some of these questions may feel extreme, but its best to have readily available answers in case of an emergency. Infinit-I Workforce Solutions’ Five Leadership Principles could be used in preparation for crises that arise out of this conflict. More Corona Virus content.

Manage HOS Expectation

Personal Conveyance vs. HOS Exception

Managing hours of service is an unforeseen challenge regarding the protests. Interstates are being shut down for hours at a time to ensure the safety of protesters. If your driver is caught in a traffic jam and cannot get off the highway, they must know what to do when they run out of hours.

Manage HOS Expectation

Drivers can always use personal conveyance to move to the nearest safe haven if they use their entire 11- or 14-hour clock. This off-duty driving tool cannot be used, however, to complete loads unless the shipper or receiver is the nearest safe stop.

Truckers can use the hours of service exemption, however, when delayed due to extreme circumstances. The exemption grants two additional hours of drive time if stoppages could not have been anticipated.

This is usually regarding weather or infrastructure failure, etc. but could be used in the occurrence of an impromptu demonstration.

The exemption will not apply to drivers caught in a traffic jam that could have easily been anticipated. In the case of an empty clock, that driver must use PC to the nearest truck stop, rest area, or parking lot.

We want to Help

Infinit-I Workforce Solutions reminds all professional drivers that your safety is our number one concern. We are doing everything in our power to minimize further injuries and damage. We want to bring safety to the forefront of your truck driving experience.

To help with our mission, we are offering trucking companies a 30-Day Complimentary Trial. We are here to ensure the secure movement of your freight and the safety of your entire fleet.

Here are some articles you may find helpful:

Minimize Mistakes to Maximize You Most Valuable Resource – Your Drivers

Remembering Those Who Are Gone And Dedicated to Keeping Others Safe

5 Bright Future Forecasts For Truckers And How The Industry Is Adapting to Coronavirus Challenges

8 Ways Truckers Relieve Stress During The Pandemic

Remembering Those Who Are Gone And Dedicated To Keeping Others Safe

In honor of Memorial Day, the team at Infinit-I Workforce Solutions would like to thank all members of our armed services. We stand with you.

We express our sincere gratitude to the ones who are no longer with us; the heroes who made the ultimate sacrifice so that we may be free.

Thank you for your service.

Remembering Those Who are Gone and Dedicated to Keeping Others Safe

Also, a huge thank you to all the truck drivers over the road who spend countless hours away from their family and friends to support their fellow Americans. You are the backbone of the supply chain.

Memorial Day weekend poses a higher risk for truckers because of road construction, the influx of traffic, and increased fatality rate.

Road Construction

Not only are traffic fines increased in construction zones, so is the risk of fatal accidents. In fact, a whole week in April is dedicated to raising awareness because construction zones are so dangerous.

State DOTs, road safety organizations, government agencies, and private companies come together every year to present National Work Zone Awareness Week. Their goal is to save lives, reminding all drivers to use caution, especially when encountering work zones.

In 2018, 34% of fatal work zone related crashes involved the death of a professional driver. Often, preventable actions cause these crashes such as improper following distance, distracted driving, excessive speeds, etc.

Road Construction

The confusion and frustration that exists in construction zones is normal for truck drivers. They encounter work zones frequently due to the nature of their job.

Keep in mind, four-wheelers are responsible for most CMV accidents. The truck driver and/or the company can still be taken to court, however, even though it’s not their fault.

Influx of traffic

As the summer begins, Memorial Day kicks off road trips, family vacations, and parties. We’ve all been stuck at home, slowly going stir crazy. Shelter in place recommendations have been relaxed as we enter a long-awaited 3-day weekend.

While the rest of the country practiced social distancing, truck drivers got used to less traffic  Drivers have been able to drive faster and deliver loads in a shorter amount of time.

Truckers need to be mindful that this weekend will bring people out of their homes. They will see a large increase in the amount of commuter traffic all over the country.

Influx of traffic

Increased Fatality Rate

Even though traffic has decreased over the past few months, motor vehicle fatality rates have gone up. The National Safety Council says the United States has seen a 14% increase in the number of fatal accidents since the quarantines started.

All drivers are taking advantage of the less congested roadways. Average speeds have increased, and as a result, this careless driving has caused more accidents.

Some states have seen massive increases in the number of driving fatalities. Arkansas’s number has increased by 16% compared to last year. Louisiana has experienced a 23% increase and Connecticut’s number skyrocketed by 42%.

“Disturbingly, we have open lanes of traffic and an apparent open season on reckless driving,”

Lorraine M. Martin, President and CEO of NSC encourages everyone to drive with caution, especially during the pandemic and crisis. She says driving safely is our civic duty.

“If we won’t do it for ourselves, we should do it for our first responders, our law enforcement and our healthcare workers, who are rightly focused on coronavirus patients and should not be overwhelmed by preventable car crashes.”

– Lorraine M. Martin, NSC president and CEO.

Increased Fatality Rate

Experts’ Advice

The expert advisory board of Infinit-I Workforce Solutions has advice for trucking companies who are concerned about the health of their company. They have recommended the following best practices to ensure the safety of highways, truck drivers, and the general public:

Create a ‘first-in-class’ safety culture.

The goal of every safety department is to reduce accidents, reduce CSA, and ensure safety is always ‘top-of-mind’ for all employees. The best way to achieve this goal is consistent communication and frequent training.

Offer your truck drivers continual safety training.

One of the main challenges in the trucking industry is routing drivers to the terminal to attend safety meetings. Infinit-I Workforce Solutions has virtually solved that problem for good.

The learning management system allows companies to deliver personalized safety training to any employee, anytime, anywhere.

Test their retention.

You may be thinking, “How do I know if my employees will pay attention to these safety videos?”

Great question!

On the LMS, you have the option to make them take a test on the content. Users cannot skip the video or halfway pay attention because they will have to start over if they fail the test.

Document everything.

If you’re working in the logistics industry, you’ve heard it a million times: “If it isn’t documented, it didn’t happen.”

In most legal cases involving CMV accidents, the first thing a litigation attorney asks for is the safety training records of the driver involved.

Infinit-I Workforce Solutions offers automatic, electronic reporting and tracking. You never have to worry about sign-in sheets or completion record signatures ever again.

At Infinit-I Workforce Solutions, we are so grateful to all those who work hard to keep the American dream alive and well.

Please take extra caution this weekend so your family’s next Memorial Day won’t be in honor of you.

Document everything.


A Speeding ticket is more than just a Fine.

If you asked 100 truck drivers what their dream highway looked like, you would likely get the same answer across the board: Decreased commuter traffic.

Many truck drivers have gotten their wish as commuters have been encouraged to shelter in place and work from home during the coronavirus pandemic. Complying with social distancing rules may have cleared up traffic, but free and open highways give truck drivers little wiggle room.

How does speeding affect your CDL

A moving violation can have a severe impact on your driving record. The consequences vary in severity depending on how often and what kind of ticket you get.

Speed limits are not included in the FMSCA waivers issued in the emergency declarations. Drivers hauling emergency goods will still be assigned CSA points if they are caught speeding.

A truck driver’s safety record is measured by a federal regulatory point system called CSA (Compliance, Safety, Accountability). Infractions are based on a point system; The worse the violation, the more points are given to the driver. A driver that has been issued more violations will have a higher CSA score.

For example, a driver who is given a ticket for 6-10 mph over the speed limit will also receive 4 CSA points. If a driver is caught speeding 11-14 mph over, 7 CSA points will be assigned. And for drivers clocking in at 15+ mph or in a construction zone, 10 points will be tacked on to their CSA score.

Speeding tickets can even affect your license when you are off duty. Multiple citations in a personal vehicle can lead to suspension or revocation of a CDL.

Trucking companies who utilize safety monitoring systems have a duty to reprimand drivers even if no ticket was issued. Reckless driving, even without a citation, means you are putting your life, your career, and the safety of others at risk.

More speeding tickets

Reports in California show that even though traffic volume has decreased 35%, citations for excessive speed have skyrocketed at an alarming rate.

Empty highways created a false sense of security, not only for truck drivers, for four-wheelers too. It seems safer to drive at excessive speeds when there is less congestion.

 “Higher speeds can lead to much more serious injuries and significantly increase the chance of death should a crash occur.” – CHP Commissioner Warren Stanly

With everything a truck driver has to lose, why do they do it?

The Heat is On for Truck Drivers

For most truck drivers, getting paid by the mile means the more you move, the more you make. Drivers who cover more ground in a given week bring home extra money. A per-mile rate of pay is incentive enough for some drivers to put the pedal to the metal.

On top of that, truck drivers build their reputations on whether they can pick up and deliver on time. A driver can plan a trip down with plenty of time to spare, but one traffic jam or work zone can throw the whole thing off-kilter.

The pressure is especially intense during the pandemic. Truck drivers focus on delivering basic needs to consumers as quickly as possible.

For a truck driver, a speeding ticket is not just an inconvenience or a fine. It could mean losing their job or even their license. Multiple traffic violations make it more difficult for truckers to find work.

A clean driving record is a hiring requirement for reputable trucking companies. A driver with heavy boots will be at a disadvantage if they find themselves back in the job market. Keep these things in mind every time you hit the road:

  • – Always comply with traffic laws.
  • – Keep an eye open for speed changes.
  • Be alert in work zones.
  • – Plan your trips with extra time.
  • – Slow down for curves.
  • – Anticipate downgrades.

As the economy regains equilibrium, so will the roadways. Civilians will begin commuting back and forth to work, to church, shopping, etc. Remember, the rules of the road do not disappear and reappear with the flow of traffic. Always keep your safety and the safety of others on the top of your mind.


Logistics Layoffs; How the Industry is Shifting

The Coronavirus pandemic has had a larger impact economically than medically in the United States so far. Since December of 2019, nearly 1.4 Million additional workers have filed for unemployment. The total number of unemployment claims rose to 7.1 million as of the close of March 2020.

Comparatively, as of late April 2020, there have been 820,000 confirmed cases of Coronavirus in the United States. This means that 60% more people have been laid off than have tested positive for the virus.

Why is this happening?

While social distancing has been successful in slowing the spread of Coronavirus, the country’s economic growth has also drastically slowed. U.S. citizens have been encouraged, and sometimes mandated, to stay in their homes and away from others. The necessary steps we have taken to contain the virus have had a severe impact that would have been difficult to predict.

To maintain balance, the response has been cutting expenses. Layoffs and furloughs work by the same principles of supply and demand. While management typically does not look forward to reducing its headcount, it is sometimes the only option to maintain the health of the business in the future.

Why does a company lay off employees?

Restaurants, retail stores, entertainment arenas, and more have been ordered to reduce operations or close completely. These companies work diligently to maintain a balance between their number of customers versus the number of employees.

The companies who perfect this practice gain a competitive advantage because they are properly servicing their customers with an efficient number of workers. Without customers, these businesses cannot afford to keep their employees on the payroll.

Due to the pandemic, customers are forced to stay home, and little revenue is coming into the companies. It is not essential to retain the current number of employees. To focus on long term goals, companies have had no choice but to make serious adjustments to their current procedures. A major way to reduce operating costs is to layoff, furlough, or terminate current employees.

Layoff vs. furlough

Reducing headcount is the short-term solution to a long-term plan for the business. It allows the company to prepare for recovery instead of upsetting the balance between customers and employees.

·        Layoff – a discharge of a worker or workers. 

Layoffs are sometimes necessary to preserve future performance. If you have been laid off recently, it does not necessarily mean you were bad at your job.

Companies resort to layoffs to permanently reduce their workforce. The frequency of layoffs increases when operating costs get too high, during economic recessions or, in this case, national emergencies.


·        Furlough – a layoff, especially a temporary one, from a place of employment

If you have been furloughed, it usually means you are temporarily off work until your company starts to bounce back. Furloughs are a short-term solution for the company so they can recover from losses. It works by eliminating payroll costs but keeping the employee “on the books.” Furloughed employees are usually asked to come back to work as soon as the balance is restored.


Professional Driver Job Market

Auto-haulers have seen a massive decline in available jobs because the balance has been upset. Most car manufacturers have reduced their headcount and consumers are not buying cards during the pandemic.

Self-isolation has caused several commuter drivers to drastically reduce the amount of road time they experience each week. Since thousands of people are working from home or have been laid off, the demand for diesel fuel and gasoline has drastically faltered.

Oilfield services are experiencing historically low oil prices, resulting in surplus inventories and decreased production. Thousands of people have been left without work. Many of these workers and contractors have CDLs and are looking to transition into other sectors.

Reduced fuel consumption makes fewer jobs available since there is a decreased need. This also drives the price lower. Gas haulers are taking a hard hit for the time being. As the economy normalizes, however, the need for fuel should return to normal.

A decreased number of commuters combined with social distancing regulations has forced many truck stops to lay off their employees. Truck drivers are feeling the brunt of this as well. They are no longer able to eat at the dine-in restaurants or use the driver’s lounge at truck stops. The effect is far more widespread than could have been predicted.

What now?

Trucking is its own beast. Once you are in it, you are in it for life. Whether you’re a professional driver, dispatcher, planner, etc. you will most likely stay within the industry. But that doesn’t mean there are no options after you’re laid off.

The success of a trucking company is very much dependent on their capacity and the amount of freight available to move. Certain sectors, such as food and pharmaceuticals, have seen success throughout the pandemic because the demand has increased.  Freight activity and rates are quickly dropping in all sectors.

But there is hope. The internet holds unlimited amounts of information about different sectors of the trucking industry. An auto-hauler may be out of work now but could research the basics of running reefer. If your mileage has been limited due to the pandemic, use this time to try out another specialty that is booming.

The future of trucking

DMVs have shut down, new CDL holders have not been able to enter the market. When the economy returns to normal, we will see a higher demand for truck drivers. However, after several months without issuing new licenses, it will be the responsibility of current CDL holders to take on the extra work.

Current CDL holders are not able to renew expired licenses. The emergency waiver issued by the FMCSA allows those with expired licenses some relief until the end of the declaration.

Trucking companies rely on technology to make their operations as efficient as possible. You will begin seeing more companies offering remote online orientation because it greatly increases the efficiency of traditional orientation.

And truck drivers love it! New recruits will no longer have to attend a 3-day, in-class orientation before being assigned a truck. They watch presentations, safety videos, and test out from the comfort of their own home.

This convenience allows drivers to spend more time with their families while completing orientation assignments on their smartphone or computer.

Look Forward to Recovery

The economic impact of the Coronavirus has been widespread to an extent no one predicted. Eventually we will start to recover, but the trucking industry will forever be changed. To begin the path to recovery, today’s industry leaders are preparing by:

  • – Streamlining communication
  • – Harnessing technology to provide training
  • – Preparing for all potential challenges
  • – Documenting everything

Companies and drivers that can adapt and overcome to the new way of business will achieve success, just as they have before.

Implementing Driver Engagement Programs That Work

At the end of the day, a driver working is mainly about a good job and a paycheck. But what does a “good job” mean? The answer might surprise you. In this gig-economy, good relationships, and meaningful engagement at work are more of a premium than ever, especially if you want to attract younger drivers who are looking for a fulfilling experience on the job, as well as good pay. Find out how driver engagement programs can help your company stand out from the crowd.

What is an “engaged” driver?

An engaged driver wants to make the relationship work. Why? Because an engaged driver believes they have a part to play in your company. They don’t feel like a disposable spare part that can be easily ignored and replaced but like a team player.

An engaged driver knows:

  • • They have your ear when they need it
  • • You respect them in word and deed
  • • You acknowledge that they have a life outside of work
  • • You’re honest and fair about policy enforcement
  • • If they complain, something gets done

An engaged driver engages by:

  • • Listening/complying when you ask for something
  • • Giving their best
  • • Sticking around
  • • Keeping you in the loop
  • • Being willing to learn
  • • Saving you time, trouble, and money when they can

In other words:

Engaged drivers act like team players because they’re treated that way.

As in any job, drivers care about the company they work for! Everyone wants to care about what they do. It doesn’t matter how tough or old-school a driver looks or sounds; they care about relationships, the functionality of the business, and their ability to contribute—not just about the dollar.

What makes drivers disengage?

A lot of turnover stems from a lack of connection with the hiring company. Even if everything generally seems OK on the surface, drivers often feel that they’re left hanging. Why?

One thing that drivers have is time. And it can work against you. With all that windshield time, they can start thinking about a problem that started on Monday; if they’re still thinking about it by Wednesday with no communication, by Friday, they might quit. For you, it comes out of the blue. But for the driver, it’s been stewing a while, with no productive outlet or solution. The key is communication.

Molehills easily become mountains when you don’t offer an opportunity for engagement and feedback. Long-distance relationships are hard, and that’s what this is.

How does a driver-engagement program work?

Drivers with 30 years or more on the road will tell you they have a family at home, and a family on the road. Earn your part in that family, and you will gain loyal drivers.

Be honest about the job.

Your first impression should include a clear, honest, and thorough job description, not a fuzzy description that’s really a desperate plea for drivers. Set applicants up for success. Tell them what they’re getting into.

Find the right people.

Seek drivers who are a fit for the roles. If you use online training, you can send training to applicants to screen them. Find out right off who is detail-oriented, who cares about finding a good job, who’s willing to learn and comply, etc. When you make it easier to recruit top-quality drivers, you reduce turnover.

Set the tone in orientation.

Be top-quality, time-sensitive, relevant, organized, honest about the job, and give drivers a great start. Again, online training is a flexible tool for engagement. If you introduce required online training at this point, you already prove that you prioritize safety and keeping drivers on the road. You can also get a sense of a driver’s attitude and comfort level. You and the driver can both make sure it’s the right fit.

Make it easy to communicate.

Communication goes two ways. Drivers should be able to hear from you without hassle, and you from them. Your technology may need to be rebooted or streamlined, but making this a #1 priority makes you a highly desirable employer.

Some ways to make this work:

  • • Work on communication between drivers & managers/owners
  • • Work on the driver/dispatcher relationship
  • • Make training quicker, easier, and more mobile
  • • Improve driver-driver relationships through driver mentors and trainers
  • • Cut down on in-person meetings as much as possible
  • • Personalize official messages when you can (ex. “Great haul last month” or “Happy birthday!”)

Make it easy to pitch in.

Drivers can assist management in solving business problems. They also contribute to the life, fun, and meaningfulness of work. Figure out why drivers aren’t happy and create training content based on the complaints expressed. Say, “I hear you.” Then take action. Use a safety competition as a fundraiser for a charity. Turn stories of some of your drivers on the road into a monthly e-newsletter. Open the door for engagement.

Give your CEO screen time.

Put together a “state of the company” message and share it with drivers each month. In a large company, a driver might only really know their dispatcher. Use messaging systems creatively to encourage and inspire from the top, as well as remind and challenge to meet goals.

Even if you do one or two of these things, it already sets you apart from most companies who do nothing to improve driver engagement! Wouldn’t it be great to have a waiting list of drivers who want to come on board with you? The driver is the only person in the company who does the work that generates the revenue to pay everyone else. Engage drivers at every level. Build a company where drivers want to work.

At Infinit-I Workforce Solutions, we help our clients get to the heart of driver engagement with online training and communication. It’s integrated, easy to implement, and powerfully effective. Read testimonials or sign up for a free demo today!